Bryan Brantly Email & Phone Number

Tulsa, Oklahoma Area

Tulsa, Oklahoma Area

Served as Project Manager for training initiatives relative to the Consumer line of business. Primary support focused on the bank’s contact center, and all digital banking products. • Performed needs analysis, identified intended audiences, performed task and trend analysis, defined learning objectives, created training rollout schedule and developed evaluation strategies to ensure training solutions were targeted to close gaps, drive performance improvement, and mitigate risk.• Worked with IT analysts for problem-solving, and future enhancements to the design and development of banking applications yielding an improved overall experience for associates and clients.• Supported various regulatory acts and requirements; worked with Compliance to ensure delivery applications were aligned with compliance requirements.• Functioned as a SME supporting various regulatory acts and requirements.• Developed constructive, cooperative working relationships with Product Managers, Consumer division sales leaders, and Consumer division operations leaders.• Managed the Learning Management System (LMS) to ensure training content was properly loaded, sequenced, monitored, and reported.

Bartlesville, Ok

Supported nine global business units through the design and development of effective, sustainable training solutions. Responsible for governing and maintaining all LMS eLearning content.• Applied the ADDIE model of instructional systems design (ISD) to global eLearning development initiatives.• Functioned as ConocoPhillips’ global LMS SME.• Served as Project Lead for LMS replacement initiative (Saba to SuccessFactors).• Managed a team assigned to test and validate ~ 5,000 LMS content objects.• Established standards and best practices for eLearning content development.• Provided technical support and resolution to issues with computer-based training.• Developed constructive, cooperative working relationships with managers, HRSS leaders and key stakeholders within business units at a global level.• Partnered with IT analysts for problem resolution and future enhancements.• Managed existing and prospective contractor relationships.

Tulsa, Ok

Supported the Sales and Service line of business through the design and development of high impact training solutions. Actively participated in the organization’s Lean team, conducting numerous Kaizen events to target and eliminate unproductive processes.• Applied the ADDIE model of instructional systems design (ISD) to corporate training projects targeting sales and customer experience improvements. • Created training rollout schedule and developed evaluation strategies.• Served as project lead for design and development of training curriculum and materials for new products, performance gaps, and process changes.• Designed quality, engaging, customer focused training for various modes of delivery.• Facilitated onboarding programs to new employees at various levels in the organization.• Conducted recurrent employee training on a variety of topics including safety and security, customer service skill development, and policy and procedures.• Coordinated learning activities and train-the-trainer sessions.• Managed the LMS to ensure training content is properly loaded, sequenced, monitored and reported.• Coordinated and facilitated training courses and train-the-trainer sessions.

Houston, Tx

Responsible for collaborating with a diverse group of employees at various levels in the organization to analyze, design and develop impactful and highly-effective training solutions. Maintained course content to ensure materials were revised as regulatory, policy and procedural updates occurred. • Assessed training needs based on business needs and requirements, identified intended audiences, performed task analysis, defined learning objectives, created training rollout schedule, and developed evaluation strategies• Served as project lead for design and development of training curriculum and materials for new products, performance gaps, process changes, and any change management needs• Designed quality, impactful, customer focused training materials for various modes of delivery• Coordinated learning activities with field-based trainers and conduct train-the-trainer activities• Provided technical support and resolution to issues with computer-based training• Administered regulatory programs and assessments to ensure compliance (FAA, DOT, and TSA) • Reduced expenditures through restructuring of course offerings and instructional modalities• Managed existing and prospective vendor relationshipsRegional Training Manager (1998 – 2001)DFW Station Trainer (1996 – 1998)Airport Customer Service Representative (1992 – 1996)