Bryan Brunner Email & Phone Number

Mason Ohio

Hamilton, Ohio

I established the business and strategy, and directed operations for this successful restaurant and bar including financial and team leadership. I facilitated meetings and collaborated with employees and other vendors, enhancing efficiency and productivity. I also directed business development activities to grow sales and profits for the business. One of my key achievements includes:• Generated $27K in revenue per month, in the first year, prior to selling the business.

Cincinnati, Ohio

In this role, I led $4.5M the annual Consultancy and Advisory Services operation including developing the business strategy, overseeing Business Intelligence (BI) analysis and reporting, and managing a 14-member team of business consultants. I provided thought leadership to an executive management team in large-scale projects, developing scope, plans, and statement of work (SOW) to ensure the service portfolio aligned with requirements. I collaborated with clients' C-level leaders on strategic initiatives such as Managed Print Services (MPS), output device optimization, Voice of the Customer, Voice of the Process, Document Analytics, and Workflow Automation. I communicated with clients daily to maintain the project pipeline in an effort to achieve revenue goals. I supported Xerox’s direct sales force, channel partners, and agent sales organizations throughout the sales process. I established and analyzed metrics for contracting MPS in an effort to prioritize goals and enhance operational efficiencies. I also developed an e-commerce site for partners and direct customers. My achievements include:• Played integral role on senior leadership team.• Consulted with Global Fortune 500 companies, generating nearly $20M per contract for Managed Services.• Developed an average of two new consulting and advisory offerings annually for five years, expanding the portfolio and streamlining current offerings to increase ROI.• Provided subject matter expertise on assessment processes and the benefits of next generation MPS.• Utilized interpersonal and communication skills to function as initial liaison between clients and Xerox.• Developed SOW for over 35 enterprise pre-sales assessments and more than 25 implementation projects each year, allowing clients to achieve operational and financial objectives.• Established and maintained SalesForce.com programs enhancing project tracking and prioritizing based on customer readiness and potential contract value.

Cincinnati, Ohio Area

In this role, I combined and directed two US teams and one international team to design compelling, cost-effective solutions that achieved client goals. I formulated more than 500 client-facing business strategies that included assessment services, as well as program and project scopes, budgets, resource requirements, and change management. I facilitated training and development, goal setting, annual performance evaluations and corrective actions for internal teams. I collaborated with the Office of General Council to create contracting templates for client services. I also managed relationships with internal and external stakeholders, and provided updates to senior management. My achievements include:• Managed 21 top-notch consultants and support staff across the US, achieving an 80% win rate on contracts.• Received a 9.9 out of 10 Employee Satisfaction Rating, the highest in the division’s recent history.• Delivered over 300 presentations on service and product offerings to Fortune 500, government, and military clients.

In this position, I devised a strategy and methodology for scoping, assessment, cost analysis, change management, and the design of new environments. I interfaced with cross-functional stakeholders to develop and deploy tools that permitted on-site data collection and analysis of hundreds of clients. I oversaw multiple, complex, national and global projects simultaneously, effectively managing resources to ensure completion on time and within budget. I also facilitated new employee on-boarding and training for assessment methodology and tools. My achievements include:• Handpicked as one of four core team members that developed methodology that led global Managed Print Services industry for over 10 years.• Established company’s first global costing and project estimating tool which was adopted enterprise-wide in 2005.• Crafted plan and methodology for largest, $20M Lean Six Sigma project involving the assessment of 35 locations in six countries, now recognized as the standard for assessing multi-national companies.• Launched initial third-party contractor pool for national shared Data Collection resources.

Technical Analyst for Sales in designing, planning and implementation of digital printing solutions and electronically submitting to centralized print environment

Provided services to contracted companies such as robotic tool design via CAD and free-hand drafting, reproduction services, application development, database development and management.