Bryan Bulling Email & Phone Number

Johannesburg, Gp, Za

South Africa

- Deliver seamless, responsive, and 1st-level production support for English-speaking BMW Plants outside of Germany through telephone and email.- Provide 24 x 7 x 365 support to business customers on production issues resolution, and incident management spread across multiple geographies.- Accomplish superior customer service by serving as an information channel for management and end-users.- Ensure business continuity by monitoring the performance of IT systems, and avoid disruption to production operations by fixing incidents in IT systems.- De-escalate situations involving dissatisfied customers by guiding the incident management processes and initiating the IT escalation process as necessary.

Roodepoort, South Africa

- Created flavour profiles and determined ingredients using high-tech laboratory equipment to extract, distil, and separate the chemicals and ingredients.- Managed procedural operations of the laboratory, including formulation development, flavour matching, stability testing, and sample preparation.- Prevented food safety hazards by managing implementation, utilisation, and monitoring of quality control and ISO 22000 food management systems.- Validated/certified quality of all incoming and outgoing food products by conducting quality control analysis and resolving quality issues within manufactured products.- Contributed toward optimisation of laboratory productivity by managing routine cleaning of lab instruments and performing equipment calibration.- Provided hands-on production support, project consultation, and communication with both clients and the sales department to achieve long-term organisational objectives.- Promoted/maintained a safe and hygienic work environment by ascertaining compliance to safety standards and protocols in conjunction with the food safety team.- Resolved stock shortage of an ingredient (concentrate) to produce a top-performing flavouring product for a client by reproducing the concentrate with available aromatic compounds.- Conducted and supported scientific investigations and experiments while implementing routine and non-routine analyses and experiments- Prepared chemical solutions, reagents and specimens for microscopic examination while performing laboratory tests, reporting findings, and investigating atypical results.

Pretoria Area, South Africa

Master'S Degree, Chemistry, (Awarded Academic Honorary Colours)

Master Dissertation Titled: Reaction mechanism of solvated n-BuLi with thiophene in THF: A theoretical and spectroscopic study. Available.

Bachelors Honours Degree In Chemistry

Research Output: Article: Adeyinka, A.S., Bulling, B.W. & Cukrowski, I., 2016. Competition reaction-based prediction of polyamines’.

Bachelor Of Science (Bsc) Geology

Majors: Geology, Chemistry and Soil Sciences