Successfully released critical systems that impacted company operations and customer experiences. Notably, led the development and release of a ledger system, leveraging Nodejs with Typescript, RabbitMQ, Kubernetes, and Postgres. This system served as the central source for both company and customer transactions, as well as account balance information. This system ensured reliability and scalability and improved the accuracy of transaction management.Additionally, spearheaded the creation and deployment of an account document system, utilizing Nodejs with Typescript, RabbitMQ, S3, Kubernetes, and Postgres. This system introduced an electronic delivery option for yearly tax forms. It was a significant milestone for customers, as this functionality had never existed before its release.First responder to production incidents. Addressed incidents company-wide, reduced downtime, and ensured a smooth user experience. Conducted root cause analysis with the team to ensure incidents and bugs were tracked, investigated, and permanently fixed.Improved the development process, by introducing Postman Automation testing into the CI/CD pipeline, leveraging GitHub Actions. This integration enabled comprehensive testing and validation of APIs in an automated fashion whereas before it was done manually for each individual build.Pioneered and evangelized the Spotify guild model, creating channels for cross-team collaboration across various trades. This model promoted effective communication, facilitated problem-solving, enhanced team performance with a different training avenue, and granted an opportunity for up and coming leaders to lead.Proactively participated in solving immediate bugs and introduced new testing capabilities within the unit testing suite and QA test cases. Reduced mean time to resolution and mean time to release, by exemplifying the different means of faking, stubbing, and mocking dependencies within source code.

Exemplified empathetic, servant leadership, driving stability and scalability, and fostering a culture of innovation. Directed multiple teams and coached a diverse group of professionals, responsibilities included aligning their professional goals with team projects and ensuring product success. Spearheaded the adoption and implementation of microservice architecture (Node.js & TypeScript) by way of trainings & source code templates, streamlining development operations with automation and integration tools (GitHub Actions, Postman, and DataDog), and creating best practices and principles documents to aid in learning and system reviews. Re-platformed a heroku hosted applation to AWS optimizing platform operational stability, future company growth scalability, and hosting costs. Interviewed and staffed four teams ranging from software engineers, managers, and DevOps engineers.

Led by example, by being actively involved in all aspects of the software development life cycle (SDLC), Cloud Infrastructure, Salesforce, and backend work. By staying closely engaged and maintaining a team "True North" document, the team remained inspired and motivated, aligning them with our purpose and mission within the company.In addition, successfully developed, coached, and managed a team of 10+ direct reports, guiding them in their professional goals and ensuring their success in current projects. By providing support through regular office hours, employee retention was enhanced, team morale was boosted, and overall output increased.Trailblazed internal training standard operating procedures (SOP) and FAQ documents, streamlining customer ticket resolution times and promoting a self-service culture among developers. This initiative reduced the need for context switching, increased developer productivity, and contributed to overall efficiency.Furthermore, automated the company's ticket escalation process, significantly reducing operational waste, minimizing human error, and improving mean time to resolution (MTTR). This automation streamlined workflows and enhanced the efficiency of support operations.Overall, my leadership approach, coaching efforts, development of standard procedures, and process automation contributed to a more motivated team, improved customer support, increased productivity, and optimized operational efficiency.

Served as the company's first and sole Cloud Architect. Established standards and best practices for cloud-based software, object-oriented programming, and software architecture. This contributed to quicker decision-making and facilitated knowledge growth among software engineering teams. Additionally, Migrated (and partly decoupled) a monolithic solution from an on-premise environment (Rackspace) to a cloud-hosted solution on AWS. This transition resulted in cost savings, improved database hosting capabilities, and increased flexibility in infrastructure management.Introduced containerized and serverless solutions, promoting easier deployment and testability of software solutions. As the sole architect, served as an amplifier to all development teams to ensure adherence to best practices, development processes were streamlined, and DevOps pipelines were optimally created.To maximize reusability and expedite software development, created and maintained private NuGet and NPM packages, along with boilerplate templates for AWS-based solutions using C#, NodeJS, and Terraform. This enabled faster delivery of new software requests and facilitated the implementation of standardized solutions.Engaged in effective communication and negotiation with third-party vendors, making informed decisions on pricing, usage, and integration strategies. This included evaluating build vs buy options and optimizing API calls through caching and lazy loading.To improve change management processes, introduced automation using Jira, GitHub, and Slack. This automation reduced manual efforts in deploying and testing release branches, as well as generating reports on bugs, hotfixes, and time allocation.

Made significant contributions in various areas to drive organizational success and enhance team performance. Designed and released a "light" CMS Frontend framework, empowering users to modify their websites, create themes, and enforce compliance rules. Trailblazed the path from a monolithic system to a decoupled, cloud-based architecture, resulting in a decrease in bugs and increase in team automony.To promote consistency and collaboration, a comprehensive Scrum Framework document was created, defining team values, Scrum events, and artifacts. This aided onboarding and a shared understanding of our work practices. Moreover, analyzed time cost matrices to identify bottlenecks which reduced operational waste and decreased mean time to delivery.Fostered a positive work environment by organizing departmental events and out-of-office learning opportunities, enhancing morale, camaraderie, and employee retention. Through personalized training and development plans, I empowered my direct reports, enabling them to take on more responsibility and advance in their careers.Established and led an Architecture guild, promoting the study of software architecture, design patterns, best practices, and principles like SOLID, Domain Driven Design, and Test Driven Development. Implemented Google Analytics tracking, allowing for data-driven decision-making for Product, QA, and Client Marketing teams in setting KPIs and identifying user issues.On the technical aspect, designed a standard .NET Core API project for AWS Lambda functions, enabling rapid development and deployment of microservices. Abstracted the data access layer in the core platform, facilitating modular repository implementations and enhancing unit testing capabilities. Re-architected feature toggles, simplifying administration and eliminating the need for extensive database schema changes.

Successfully implemented several key initiatives that had a significant impact on the business. By integrating Facebook and Google social sign-in functionality, the account creation process became more streamlined, resulting in a notable 3% increase in conversion rates. Completed the development of a customizable search page, empowering users to search for homes in a more personalized manner and effectively reducing the bounce rate on the page. These enhancements significantly improved the user experience, driving higher engagement and conversion rates.Introduced to the release process continuous integration and automatic versioning systems, e.g. automated unit testing and build time versioning. This automation reduced release time by a remarkable 80%, enabling a more hands off experience to releasing code.Embedded enterprise-level function into the existing web platform. Leveraged SOLID and AOP design patterns, create a plug-n-play feature set that empowered the sales teams to confidently pursue and sell enterprise-level contracts, even for contracts with values in the 7-8 digit range. This platform's implementation not only expanded our market reach but also solidified our reputation as a trusted provider in the real estate space.

Successfully developed CMS solutions using C#, jQuery, Knockout, TypeScript, Bootstrap, Sitecore, Commerce Server, SQL Server, and Selenium for global customers across various locations, including Belgium, Atlanta, and Hong Kong. Taught and coached both onshore and offshore teammates, imparting best practices and software principles. Conducted effective standup meetings and broke down projects into smaller, manageable stories, as a result enhancing delivery output and stability, ensuring successful project outcomes.Implemented new configurations for the CI/CD pipeline, resulting in decreased build time and reduced manual workload for quality assurance (QA) tasks. This optimization streamlined the development process, improving overall efficiency and productivity.

Developed C# web applications using ASP.NET MVC, Angular, Bootstrap, and SQL Server, resulting in the acquisition of new customers and streamlined workflows for internal users.Optimized development efficiency with a comprehensive central library with extensive code coverage. This library served as a repository for common code components like loggers, serializers, parsers, formatters, and extensions. By centralizing these functionalities, we significantly reduced the need to create repetitive utility functions, enhancing development speed and overall efficiency.As an up-and-coming leader, conducted three 12 week training sessions for a team of 25 mainframe developers and 5 college graduates, providing them with essential knowledge in object-oriented programming (OO), source control, CI/CD pipeline, and entity framework. This training initiative not only enhanced the skills of team members but also contributed to a decrease in bug count and QA time in application releases.Achieved remarkable results in optimizing performance. Memory consumption in the primary internal application was reduced by an impressive 93%, leading to improved efficiency and resource utilization. Additionally, the execution time for the customer roadside assistance applications and its web services were decreased by leveraging proper LINQ implementation.Introduced workable and estimable story items and conducted daily standup meetings resulting in a boost in team productivity and morale.

Played a key role in the design and deployment of web services for the next generation of digital media software. By leveraging .NET Core and MySQL on Linux operating systems, significant cost savings were achieved by eliminating Windows licensing expenses and reducing overall computer costs.Refactored the point of sale and cinema integration logic into separate libraries, enabling other solutions to integrate smoothly with these external systems. This architectural enhancement enhanced flexibility and facilitated the seamless exchange of data of outside systems.Developed a point of sale integration component that dynamically displayed prices on the player application, providing real-time information to users in various establishes they visit today (Regal, Little Caesar's, Arby's, and more).Maintained and developed a Java CMS website using MySQL, Hibernate, Tomcat, Maven, Spring, and Struts 2. This website received regular bug fixes and solution enhancements, ensuring a simplified user experience for both internal and external users.

Successfully optimized the Digital Media player software by addressing a memory leak issue with DirectFx, resulting in a remarkable 60% reduction in memory consumption. This optimization significantly improved the performance and stability of the player and retained a major company client.In addition, developed and implemented bash scripts to proactively resolve support tickets related to erratic user input. By automating the resolution process, common support tickets were eliminated and reduced the 24/7 on-call support shit workload.