• Recruited and presented a curated selection of loyalty programs, coupon providers and content partners that is tailored to each client’s needs and objectives• Collaborated with the Growth Assistant on drafting affiliate communications and newsletters detailing upcoming promotions and important updates within tracking platforms • Conducted thorough data analysis to generate high-level weekly and monthly reports that highlight campaign performance, placement exposure and recommendations aimed to improve account growth

• Collaborated with the design team on creating visually appealing client-facing materials and talent roster slides • Led diversity, equity and inclusion initiatives by specifically identifying and scouting deaf and disabled influencers for talent representation• Provided vital support for 4 talent managers by coordinating meetings, managing calendars and conducting screenings of potential talent recruits• Proactively reached out to various brands by sending an average of 25-30 personalized emails per week to obtain long-term partnerships for talent • Used Google Spreadsheets to update and organize talent stats on a weekly basis in order to provide accurate information to brands and casting agents

• Sourced, pitched and negotiated with influencers; focused mainly on micro, mid and macro tier creators • Worked directly with 200+ influencers on developing content themes and brainstorming creative approaches to campaigns • Analyzed post campaign findings; assisted Campaign Managers with reporting and presenting results and learnings to clients • Executed small to large scale campaigns and brand ambassador programs for brands such as Dyson, L’Oreal and Samsung US/Global • Managed over $1M in campaign budget; ensured proper allocation for creator payments, product procurement, paid media and whitelisting

• Booked appointments for guests and managed the daily schedule via Zenoti Spa/Salon Software• Pitched and sold memberships to new prospects and up-sold current members on retail products, promotional items and gift cards• Ensured that the front lobby was maintained in order to meet and exceed the Massage Heights cleaning standards

• Supported management with floor-sets and inventory management • Provided general assistance with guest check-in and set-up at beauty events • Screened incoming calls and answered all product and promotional inquiries over the phone• Provided customers with an excellent service experience and handled all monetary transactions via QuickBooks POS

• Served as a liaison between the Head Stylist and photographers regarding the creative looks for photoshoots • Supported the style team with backstage setup, steaming garments and dressing models before fashion shows• Managed a group of 12 models while providing oversight and direction in accordance to the Head Stylist’s needs• Provided assistance with TV appearances, organized model fittings, ran errands and handled all communication via email• Experienced in personal assistance during events for high-profile individuals from the Arizona Cardinals and Phoenix Suns• Assisted with the facilitation of casting calls, sorted through headshots and deliberated with lead team members on selecting models

• Consistently made over 80 dials and averaged 1.5 hours of talk time per day• Increased the lead generation and brand exposure for digital marketing advertisements by approximately 20%• Tracked client’s business growth by reviewing KPI’s such as MQL to SQL conversion, website traffic and projected revenue• Developed a deep understanding of client’s business goals, budget and practices to help drive brand awareness and maximize ROI• Utilized Salesforce to manage a pipeline of 120-140 accounts through dynamic prospecting, high volume cold calling and networking

• Achieved all set KPI goals and averaged $7,000 in monthly sales revenue • Established professional rapport with clientele by utilizing strong communication, selling and product presentation skills

• Secured bookings for models within various markets such as lifestyle, fitness and high fashion• Cultivated close-knit relationships with models, talent, photographers, casting directors and clients• Cross-trained in the commercial division and gained a basic understanding of SAG/AFTRA union contracts • Worked alongside the President and Senior Print Agent on style ideas and the creative direction for photoshoots• Handled phone lines, managed calendars, processed outgoing mail and updated model and talent stats on a weekly basis• Designed an e-book for new models that covered proper etiquette, the essentials of posing, taking digitals and preparing for a casting call

• Generated approximately $18,000 - $20,000 of in-store revenue per month• Ranked number 1 as the top part-time sales consultant, which gave an overall ranking of number 3 in the store• Actively applied Coach’s philosophy of Modern Luxury to build deep relationships with clients, increase sales and grow client retention rate