Bryan Hodges Email & Phone Number

United States

• Active Directory design, implementation, maintenance, upgrade and support• Office 365 / Azure design, implementation, migration and deployments• Email management, migrations security and best practices.• Identity management and security operations• Client mergers and acquisitions• Full spectrum Windows server operations• Full life cycle of OS upgrade projects• Plan, implement, maintain and upgrade client infrastructure• Operate and maintain VMWare and Hyper-V virtual environments.• Facilitate installation processes to deliver project requirements on time.• Evaluate existing procedures and made proactive adjustments to meet changing demands.• Developed proposals for clients outlining project scope and timeline.• Provide 2nd and 3rd level technical support and troubleshooting to internal and external clients.• Manage and monitor installed systems for highest level of availability.

Scottsdale, Az

• Active Directory design and implementation• Office 365 migrations and deployments• Client onboarding• Full spectrum server operations• Datacenter operations• Full life cycle of OS upgrade projects• Operate and maintain VMWare and Oracle VM virtual environments• Plan, implement and maintain client networks• Client Support• SCCM Infrastructure deployment / hardware refresh/image deployment• Monitored project activities and verified team adherence to project budget, business standards and regulations.

Scottsdale, Az

• Operate and maintain VMWare and Oracle VM virtual environments• Datacenter operations• Full life cycle of OS upgrade projects• Plan, implement and maintain client networks• Client Support• Monitored project activities and verified team adherence to project budget, business standards and regulations

Phoenix, Arizona Area

• Planned, implemented and maintained client networks• Server administration• Support• Planned, configured and deployed Microsoft Exchange environments and migrations• Planned and implemented Microsoft Hyper-V environments along with Failover Clustering• Monitored and administered client sites under managed services agreements• Deployment of desktops and applications• Training• Consultation• Documented system configuration, mapping and processes.• Maintained stability, integrity and efficient operation of information systems supporting organizational functions.• Supported system users, educating employees on troubleshooting and problem-solving protocols.• Collaborated with executive team to define business requirements and systems goals.

Phoenix, Arizona Area

• Server, desktop and user administration• Monitored and administered client sites under managed services agreements• Deployment of desktops and applications• Training• Consultation• Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.• Implemented and managed operating systems and software, security systems and intrusion detection systems.• Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections

Phoenix, Arizona Area

• Provided solutions for full life cycle of document imaging software systems• Provided internal IT support• Consultation• Support• Monitored and collected all technical information and designed appropriate workflow for customers.• Coordinated with customers and resolved all technical issues and prepared documents.

Phoenix, Arizona Area

• Analyzed and troubleshot integration issues related to system configuration, data, maps and workflows.• Provided 24/7 support for web and client based applications, file and data feeds and batch processes to prevent impact to business.• Application support• Software integration support• Demonstrated advanced knowledge of software delivery lifecycle and varied delivery methodology• Participated in on-site requirements gathering sessions

Bsba, Computer Information Systems

Activities and Societies: Phi Sigma Kappa

High School, Gen Ed

Activities and Societies: Football Baseball Wrestling Golf