Bryan Carson Email & Phone Number

Bedford, TX, US

United States

United States

• Administrator on Microsoft M365 and Office365 products (Exchange, Word, Excel, PowerPoint, Visio, Teams, SharePoint, Power BI).
• Cloud Administrator in MS Azure Environment, Active Directory and Azure AD Connect.
• Administrator Azure AD users, groups, and devices, and participate in migration between on-premises and Azure AD through AD Connect.
• Provision, manage, and monitor storage accounts.
• Strong Endpoint security support (malware, antivirus, ransomware, etc.) is provided by CrowdStrike and Arctic Wolf Networks.
• Monitor and identify system security vulnerabilities based on existing procedures.

United States

• Scan and Mitigate – Vulnerability management for desktops and servers.
• Phishing campaigns and Security awareness training – Email Security.
• Review Reports for Risk Management reporting or resources.
• Review Pen Testing results and mitigate issues.

United States

• Servers and computers maintenance and backups.
• Performed software installation, updates, and configurations.
• Resolve issues related to connectivity, operating systems, third party and proprietary.
• Remedy IT Service Management
• Installed software, updates, and other computer modifications via Systems Management Server (SMS).
• Performed monthly system maintenance and upgrades as well as performed process proofing and product audits.

United States

• Initial point of contact for provisioning and/or maintenance customer inquiries concerning fiber-based voice, data, and video services.
• Ability to troubleshoot PCs and Internet connections.
• Technical and working knowledge of routers, broadband connections, PCs, operating systems,
• Ethernet and Network Interface cards, and LANs.
• Excellent customer service skills.
• Maintain composure in a fast-paced environment while supporting at least 30-40 accounts a day.