Bryan Castaño Email & Phone Number

Bogota, D.C., Capital District, Colombia

Bogota, D.C., Capital District, Colombia

As DSM, we're responsible for providing expert technical support and onboarding services for customers migrating to cloud platforms such as AWS and Azure. Constantly working closely with customers to understand their needs and timelines, and provide customized onboarding and adoption services to help them successfully transition to the cloud.Key.

Bogota, D.C., Capital District, Colombia

As a Technical Support Specialist at NICE, I provided high-level technical support for NICE Recording Solution. My main responsibility was to handle customer's tickets related to any technical issues related to the NICE applications, including database, recording, and audio issues.My key responsibilities in this role included:- Resolving technical issues.

Barranquilla, Atlántico, Colombia

As a Cisco CUCM (Cisco Unified Communications Manager) Engineer, I was responsible for designing, deploying, maintaining, and troubleshooting Cisco UC (Unified Communications) solutions, including CUCM, voice gateways, and related technologies. Key responsibilities included:- Cisco Unified Communications Manager: In-depth knowledge of CUCM features.

Barranquilla, Atlantico, Colombia

As a Front-End Web Developer at VSI, my primary responsibility was to develop high-quality web pages using Javascript, HTML, CSS, and JQuery. I worked with the design team to translate their designs into functional web pages that were optimized for usability, performance, and SEO. I was also responsible for ensuring that the web pages were responsive and.

Barranquilla, Atlantico, Colombia

As a Customer Representative for AT&T customers at Sutherland, my primary responsibility was to take customer calls and provide them with solutions to their queries and concerns related to their AT&T services. I worked with AT&T customers from different backgrounds and cultures, and I was responsible for ensuring that every customer received the best.