Bryan Chen Email & Phone Number

Complete administrative duties regarding completion of requried social service paperwork. Assistwith the daily tasks of those placed in group home facilities, including youth and staff. Supervisionof the work environment to ensure safety and fairness by either the management or individuals.

Perform all guest check-in and check-out procedures. Obtain or confirm guest information, assignrooms, activate and distribute keys, etc. Collect payment for room charges and other fees.Answer phones and direct calls to appropriate personnel. Make and confirm reservations.Maintain a clean and tidy workspace at all times. Inform guests of hotel amenities and offerings.Be informed and up-to-date on all types of room accommodation and availability. Communicatewith housekeeping, room service and security staff as necessary. Resolve customer complaintsand problems calmly and effectively. Notify management of any serious issues that you cannotresolve. Maintain a friendly, personable disposition. Perform various clerical tasks as needed(sorting mail, paper filing, etc.)

Temple City, California, United States

Supervise in addition to handling last-minute schedule changes, kitchen mess-ups and inventoryproblems. Delegate tasks to employees to keep business running smoothly motivating them tosucceed and improve. Recruiting and interviewing quality people to staff and making sure newemployee transitions are met, helping employees who are having difficulty picking up new skills.Assist customers when they have questions, concerns or complaints in a professional andeffective manner.

Operate and maintain catapults, arresting gear, and associated mechanical, hydraulic, andcontrol systems involved primarily in aircraft carrier takeoff and landing operations. Duties includeinstalling and maintaining visual landing aids; testing and maintaining launch and recoveryequipment using electric and mechanical test equipment and hand tools; activating airfieldarresting systems, such as crash barriers and cables, during emergency landing situations;directing aircraft launch and recovery operations using hand or light signals; and maintaining logsof airplane launches, recoveries, and equipment maintenance.

Sociology, Social Work, Junior

Activities and Societies: Alpha Kappa Delta Sociology Honor Society, Social Service Practitioner AllianceI am currently a junior at Cal.

Associate Of Arts - Aa, Sociology

Received two AA degrees, one in Social and Behavioral Sciences and another in Humanities.

High School Diploma