Bryan Chhay Email & Phone Number

Knoxville, Tennessee, United States

*Perform contract review concerning insurance requirements*Conduct monthly renewal meetings with the Producer and other Account Managers on the team*Perform contract review concerning insurance requirements.*Maintain current knowledge of underwriting requirements and authority outlined by each carrier

* Service existing accounts ranging from small to large commercial business* Handle marketing of new business and renewal accounts to insurance carriers* Consult and educate clients on various lines of coverage, limits, etc.* Resolve client inquiries regarding billing, premium adjustments, and other issues

* Marketed new business and renewal accounts to insurance carriers* Built and maintained positive relationships with company underwriters* Analyzed risks and recommended coverages to clients and prospects* Executed quoting new commercial business

* Handled marketing of new business and existing/renewal accounts* Assisted Account Managers and Producers with servicing/maintaining existing accounts* Reviewed current and renewal policies to ensure proper coverage was secured for clients* Main backup for the Claims and Personal Lines Department

* Assisted Account Managers and Producers in servicing and maintaining accounts* Executed quoting new commercial business and processing renewals* Maintained lasting relationships with clients to ensure policy renewals and positive rapport* Handled all aspects of claims for the agency; offered step-by-step guidance on the claims process to clients* Oversaw all aspects of the Bonds Department for the agency

Joliet,Il

* Created an HR Internship Program outlining future intern's activities and duties* Welcomed guests and assisted them with their inquiries* Answered incoming telephone calls* Conducted reference checks and preliminary phone interviews* Assisted in all daily activities for HR Generalists and staff

• Bussed and Pre-bussed tables for incoming guests• Processed daily cash/credit transactions• Greeted customers and led them to their appropriate seats (800+ guests a day)• Responded to customer inquiries and booked reservations by telephone

• Filed and pulled medical charts• Greeted patients and assisted them with their problems/concerns• Answered incoming telephone calls from patients and lawyers• Arranged upcoming physician appointments and created schedules• Archived old medical charts for collection or shredding