Bryan Chive Email & Phone Number

Toronto, On, Ca

Mississauga, Ontario, Canada

Ontario, Canadá

 Effectively handle outbound and inbound sales calls to promote and sell Bell Canada products. High product knowledge and effectively communicating key features and benefits to customers, resulting in high customer satisfaction. Knowledge of Salesforce CRM, Vonage, and Citrix. Build strong rapport and establish trust with customers by actively listening to their needs, addressing concerns, and providing customer service and personalized solutions. Utilize persuasive sales techniques to overcome objections and close sales. Proactively follow up with potential customers and nurture leads to maximize sales opportunities. Collaborate with customer service, to ensure a seamless customer experience and resolve any issues or inquiries. Participate in ongoing sales training and professional development programs to enhance product knowledge and sales skills. Assist in training and mentoring new sales representatives, sharing best practices, call centre tasks, abilities, and support contributing to team success.

Cochabamba, Bolivia

Represented clients in real estate transactions while efficiently handling administrative tasks like document preparation, record-keeping, project management, and managing transaction timelines. My dedication extended to building and nurturing client relationships, staying up-to-date on market trends, and ensuring strict compliance with legal requirements, all this with the support of the renowned RE/MAX network.

Cochabamba, Bolivia

 Successfully achieved position targets and implemented necessary changes to improve performance, outcomes, and the overall achievement of objectives. Identified and established the scope and parameters of requirements analysis on a project-by-project basis. Monitored the actions of customer service representatives to identify areas for improvement, provide feedback, and offer coaching to enhance the overall customer experience. Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses, leading to improved profitability and operational efficiency. Conducted interviews and workshops to gather customer requirements. Fostered a team-oriented culture by establishing common sales, service, and productivity goals, promoting collaboration and alignment among team members. Analyzed and verified requirements for completeness, consistency, feasibility, and conformity to standards. Successfully developed a new store location from the ground up by overseeing the hiring and training process for an efficient team, managing the builder contractor, and optimizing costs for the new location. Assisted in researching products to meet requirements and support purchasing efforts.

Cochabamba, Bolivia

 Successfully planned, organized, and executed a variety of weekly events, including product launches and marketing for mobility plans, Samsung, and Apple devices. Took ownership of all event-related aspects, including vendor management, and logistics coordination. Ensured the successful execution of events by overseeing on-site operations, managing event timelines, and addressing any issues that arose. Maintained strict adherence to budgets, effectively negotiating with vendors to secure cost-effective solutions without compromising quality. Collaborated with cross-functional teams to develop and implement innovative event concepts, resulting in improved attendee engagement and satisfaction. Presented event plans, budgets, and post-event reports to senior leadership, providing comprehensive insights and recommendations for future events. Handled Sales representative requests and escalations regarding uniforms, supplies, inventory, and souvenirs to sweeten sales offers. Utilized various methods such as questionnaires, surveys, site visits, and use cases to collect customer requirements. Visited Dealers in the field on a weekly basis to control the inventory of stores and loss prevention.  Ensured shipping and inventory records of equipment and devices were accurate and up to date.

Cochabamba

As an accomplished Telecom Sales and Operations Team Leader, I've consistently demonstrated excellent performance and achieved remarkable outcomes. My leadership style revolves around fostering a culture of accountability, teamwork, and relentless improvement, leading to the consistent achievement of sales targets and beyond. Crafting and executing data-driven sales strategies is my forte, allowing me to maximize revenue, expand market presence, and optimize customer acquisition and retention. I prioritize a customer-centric approach, ensuring that our telecom solutions are tailored to meet and exceed individual client needs and preferences. In an ever-evolving industry, staying updated on the latest telecom trends and technologies is a passion, one that empowers me to guide my team toward continued success.

Cochabamba

As a former Telecom Sales Representative, my expertise involved promoting and selling a wide range of telecommunications products and services. I thrived on establishing meaningful client relationships, understanding individual customer requirements, and offering personalized solutions. With a deep product knowledge and a keen sense of sales, I was dedicated to driving revenue growth and ensuring customer satisfaction in the ever-evolving telecom industry.

Cochabamba

My initial work experience was characterized by a high workload intensity, yet it proved immensely rewarding due to the valuable insights I gained in the fields of statistics and data entry, all within the backdrop of an exceptional work environment and great leaders.

Business Administration

Grado En Ingeniería, Marketing/Marketing Management, General