Bryan Coake Email & Phone Number

Atlanta, GA, US

Alpharetta, Georgia, United States

Atlanta, GA

Hardware Experience: FortiGate 140D and 300D, FortiWifi 60E, HP Pro Curve switches, Cisco Catalyst 3750 SeriesSoftware Experience: Microsoft Office 2010, 2013, 2016 and Office 365. Windows 7 and Windows 10. Mac OSX, FortiClient

Suwanee, GA

• Hardware experience: Barracuda Firewalls, Cisco and AdTran/Nortel switches, Bluesocket Wireless Controller, Ruckus Wireless Controller, Nortel BCM, Microsoft Surface Pro 2,3, and RT, HP Elitebooks, various Desktop.
• Software experience: Microsoft Office 2010, 2013, 2016 and Office 365, Lansweeper Inventory Management, McAfee ePO, Microsoft Server 2008, 2012, and 2016, Windows 8, 8.1, and 10, various ghosting software
• Routing protocol experience: OSPF, TCP/UDP, RIPv2, EIGRP
• Spearheaded the project to image and deploy over 600 Microsoft Surface Pro 3s to students
• Configured a WSUS to deploy Microsoft updates across the network
• Led the initiative to upgrade wireless system, including APs, network reconfiguration, bandwidth balancing, and IP scheme

Richmond, Virginia Area

I worked on front line customer service for our Heavy Spend Credit Card division. I was responsible for giving world class customer service to each and every one of our customers, whether welcoming them to our company or maintaining long existing relationships. I was commended numerous times for my outstanding customer service by customers and supervisors.

I oversee the Home department for jcpenney. I manage a team that is responsible for meeting and exceeding sales and upselling goals in the department. I set the merchandise according to monthly company standards and work diligently to rotate product on the floor to appeal directly to our customers.

I oversaw the shoe and women's accessories divisions for jcpenney. I helped to turn around an underperforming division and turn it into one of the biggest strengths in the store. We went from middle of the pack in sales metrics to number one in the 4th quarter in the district.

I helped to oversee the, at the time, newly implemented Merchandise Execution Team. We worked to set the store according to company standards each month. We also worked to maintain the pricing strategy for the store and recovery tasks to maintain the store.

Career Studies Certificate: Ccna, Cisco Networking, 4.0

Reagents Diploma

Activities and Societies: Captain of Debate Team, Swim Team Captain, Executive Student Council