Bryan Coss Y Leon Ortega Email and Phone Number
Motivated and detail-oriented professional with a background in Computer Science and a strong foundation in Information Technology. Adept at analyzing complex issues, implementing effective solutions, and providing the best customer service. Experienced in operations, quality control, and outbound management. CompTia A+ and Google IT support Specialist, proficient in varies programming languages and software tools.
Dick'S Sporting Goods
View- Website:
- dickssportinggoods.com
- Employees:
- 31862
-
Quality Assurance Quality ControlDick'S Sporting GoodsPhoenix, Az, Us -
Exception SpecialistThe Realreal Aug 2022 - PresentSan Francisco, Ca, Us• Conducted thorough analysis of mis-shipped and returned orders, identifying root causes, and formulating effective solutions to minimize errors in future shipments• Managed and resolved inquiries in the Zendesk platform while maintaining high quality service standards and ensuring a positive customer experience• Collaborated closely with customer relations and support teams, providing valuable insights, and reporting fraudulent activities, issues, and order process enhancements to enhance overall customer service• Demonstrated exceptional problem-solving skills and attention to detail in resolving order discrepancies promptly, ensuring timely resolution and customer trust restoration -
Operator And Quality Control SpecialistMark Anthony Brewing Inc Aug 2021 - Apr 2024Chicago, Illinois, Us• Operated and maintained machinery, ensuring continuous production, and minimizing idle time to meet production goals while adhering to safety protocols • Performed hourly paperwork, accurately recording production metrics, machine performance, and inventory levels, providing crucial data for performance analysis and process improvement • Collaborated with cross-functional teams, communicating effectively to maintain a smooth production process, and promptly addressing any quality or operational concerns• Conducted routine maintenance checks, promptly identifying, and resolving operational issues to prevent disruptions and maintain optimal machine performance -
Receiving AssociateStaples Aug 2019 - May 2022Framingham, Ma, Us• Demonstrated strong leadership by coordinating and instructing the team on truck allocation, content distribution, and placement within the warehouse, enhancing workflow and productivity • Collaborated with cross-functional teams to maintain accurate inventory records and facilitate seamless order fulfillment, contributing to exceptional customer service and satisfaction• Verify and authenticate incoming shipments while organizing inventory within the warehouse, optimizing storage space, and enabling efficient retrieval of items for distribution• Coordinated a team of ten people on truck allocation, content distribution, and placement within the warehouse, enhancing workflow and productivity
Bryan Coss Y Leon Ortega Education Details
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Glendale Community CollegeComputer Science
Frequently Asked Questions about Bryan Coss Y Leon Ortega
What company does Bryan Coss Y Leon Ortega work for?
Bryan Coss Y Leon Ortega works for Dick's Sporting Goods
What is Bryan Coss Y Leon Ortega's role at the current company?
Bryan Coss Y Leon Ortega's current role is Quality Assurance Quality Control.
What schools did Bryan Coss Y Leon Ortega attend?
Bryan Coss Y Leon Ortega attended Glendale Community College.
Who are Bryan Coss Y Leon Ortega's colleagues?
Bryan Coss Y Leon Ortega's colleagues are Amanda Chambless, Pantelis Ch, Marcie (Costa) Westwood, Keon Rouse, Yasmin Esparza, Joe Kemmerlin, Angelina Savich.
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