My goal is to help our customers grow their business and increase efficiencies using our software and services. I work primarily with our current accounts to identify ongoing business needs and pain points and propose solutions. I work closely with our development team to gather requirements and feedback from our customers on current and future products, and I use that feedback to provide key insights to assist in the design process.

-Provide training and assistance for customers using PDI Software.-Teach courses on PDI product implementation and industry best practices.-Communicate customer feedback on issues, needs, and potential enhancements to the software developers.-Troubleshoot complex business and software related issues.