Restaurant In chargeOversee the whole day to day operation Recruiting, training and supervising staff Agreeing and managing budgetsCreating staff rotasPlanning menusEnsuring compliance with licensing, hygiene and safety legislation Promoting and marketing the businessOverseeing stock levels and ordering suppliesGreeting and advising customersKeeping statistical and financial records

Greet and Seat guests, and present menusBeing responsible for the customer experienceCoordinating with waiters involving food & beverages ordered, and serving totheir tables.Supervise financial transactionsExecute opening and closing proceduresPlan staff time and shifts to reflect the demands of the businessAssisting guest with special needs following relevant guidelines and specialstandards.Ensure all employees are providing excellent customer service in accordance tocompany policy.

Oversee all front and back of the house restaurant operations Ensure customer satisfaction through promoting excellent service Respond to customer complaints tactfully and professionally Maintain quality control for all food served Analyze staff evaluation and feedback to improve customer experience Oversee health code compliance and sanitization standards Train new employees and provide ongoing training for all staff Ensuring all steps of services as outlines in training materials are followed on daily basis. Communicate with the staff on pertinent information such as menu changes, equipment issues, reservations and guest special needs. Communicate effectively both verbally and in writing, to provide clear direction to staff.

Communicating a task or project to Team Members Communicating strategic direction of the department to the Team Members Keep abreast of policies and directives when team member want clarification on instructions or policies. Provide on the job training and new hire orientation to the departmental Responsible for seeing the team member become proficient in specific areas that enable them to accomplish tasks. Provide day to day operational guidance Being effective at coaching and mentoring employees

Analyzed, review and executed the whole events checklist and documentation required. Creating promotion that will help the company to enhance the sales. Managed schedule and mailing list to ensure the success of the event. Coordinate all media/ Influences visits Coordinate all the responsibilities delegated by the owner which involves handling of the entire Marketing of the Event, Team delegation and Guest experience. Been involved in coordination of over 40 on location events in a year.

Providing menu recommendations and sharing additional information. Ensuring that patrons have enjoyable dining experience and satisfaction. Making sure all prices and quantity was accurate and providing receipt to every patron