Sales Professional
CurrentProvide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applicationsConduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisalsCheck in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventoryPerform cosmetic inspections and ensure that all vehicles meet CarMax Quality StandardsPerform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment managementCreate service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing