Bryan Dorman Email and Phone Number
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Bryan Dorman personal email
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I'm a well versed leader specialized in harnessing big ideas while developing and guiding the processes required to deliver innovative solutions for success. I am very passionate about culture and promoting within the company to strengthen communication, continuous improvement between diverse teams and help create a better work environment for all employees. Savvy leadership results in elegant and simple solutions to complex problems. I believe in and rely heavily on communication and process to effectively collaborate, deliver optimal results, and make tactical yet strategic decisions.As a technology professional with 15 years of experience, I've worked in many roles, including technical program management, product management, knowledge management, customer success, leadership development & mentoring. The diversity of my professional roles has enabled me with a strong ability to communicate equally with customers as well as engineers, allowing me to quickly understand, interpret and transform ideas accurately into the ideal solution. My strategic and innovative business solutions have always been successful because of this communication bridge. My focus is to provide creative solutions and products that are easy and intuitive to use, even if they demand complex functionality, business rules, and architectural decision making that make me a perfect fit for fortune 500 companies as well as a new startup. My affinity for analytics and data-informed project management helps drive consensus backed by research. I utilize a combination of methodologies for product development and managing technical projects, this allows for quick resolution, improved efficiency and keeps cross-functional teams aligned to ensure on-time delivery for any technical product or project.Specialities: Technical Project Management, Product Management, Requirements Gathering, Design, Business Plan, Road Map, Win/Loss Analysis, Market Definition, Understanding the Competitive Landscape, Custom Process Design, Team Building, UI Design (usability), eCommerce, Mobile, Front-end Development, and Finding the Distinctive Competence (a feature that sets you apart from the competition)
Nucleus (Formally Mastermind Manager)
View- Website:
- nucleusapp.io
- Employees:
- 1
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Director, Technical Programs And Product StrategyNucleus (Formally Mastermind Manager)Salt Lake City, Ut, Us
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Technical Program Manager, Product ConsultantNucleus (Formally Mastermind Manager) Sep 2019 - Present• Employed as product consultant to lead multiple technical projects in various industries including medical data and several e-commerce start-ups.• Collaborated with technical stakeholders and team leaders to define project priorities, deliverables, and overall strategy.• Coordinated project activities with cross-functional teams to complete deliverables efficiently • Directed the strategy and creation of both marketing and product design including planning, production and… Show more • Employed as product consultant to lead multiple technical projects in various industries including medical data and several e-commerce start-ups.• Collaborated with technical stakeholders and team leaders to define project priorities, deliverables, and overall strategy.• Coordinated project activities with cross-functional teams to complete deliverables efficiently • Directed the strategy and creation of both marketing and product design including planning, production and execution.• Conducted market research to provide metrics to improve procedures in product development and project completion.• Defined system architectures and team processes to ease management, improve cross team communication, and provide teams with clear understanding of business strategies. Show less
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Co-Founder, Product Consultant, Program ManagerBlox Network Llc Jun 2016 - Nov 2019• Worked with start-ups and established companies to analyze project requirements and provide innovative products and business solutions.• Advised client management teams on technical projects from concept through completion.• Managed technical talent and outsourced teams to develop web/mobile applications and provide optimal project solutions.• Designed and coded business solutions utilizing multiple CMS platforms such as; Hubspot, Wordpress, Joomla, Drupal, Shopify, etc.. •… Show more • Worked with start-ups and established companies to analyze project requirements and provide innovative products and business solutions.• Advised client management teams on technical projects from concept through completion.• Managed technical talent and outsourced teams to develop web/mobile applications and provide optimal project solutions.• Designed and coded business solutions utilizing multiple CMS platforms such as; Hubspot, Wordpress, Joomla, Drupal, Shopify, etc.. • Provided ongoing technical support and updates for clientele. Show less
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Creative Services ManagerIncorporate Massage Oct 2018 - Mar 2019Salt Lake City, Utah• Employed as creative service manager to define brand strategy and lead multiple technical projects.• Planned, developed strategy, and executed the company's rebrand.• Implemented brand standards and managed identity across multiple mediums including web, print, video and experiential.• Managed technical team to execute front-end and back-end development of marketing sites utilizing Hubspot CRM.• Responsible for technical projects: conducted research, gathered requirements… Show more • Employed as creative service manager to define brand strategy and lead multiple technical projects.• Planned, developed strategy, and executed the company's rebrand.• Implemented brand standards and managed identity across multiple mediums including web, print, video and experiential.• Managed technical team to execute front-end and back-end development of marketing sites utilizing Hubspot CRM.• Responsible for technical projects: conducted research, gathered requirements, defined objectives, developed strategy from planning to completion of projects. Show less -
Director Of Knowledge ManagementInfinisource (Formally Qqest Software Systems) Sep 2014 - Jul 2016Greater Salt Lake City Area• Reported directly to the President of Technology.• Managed multiple teams to develop new Learning Management System product, integrated with existing core products.• Oversaw multiple large projects from original concept, through final implementation.• Led multiple project teams to identify project deliverables and associated tasks required to complete those deliverables efficiently.• Owned LMS product Roadmap.• Provided weekly leadership metrics, expense reports, product… Show more • Reported directly to the President of Technology.• Managed multiple teams to develop new Learning Management System product, integrated with existing core products.• Oversaw multiple large projects from original concept, through final implementation.• Led multiple project teams to identify project deliverables and associated tasks required to complete those deliverables efficiently.• Owned LMS product Roadmap.• Provided weekly leadership metrics, expense reports, product development strategy, and architectural impacts to the board of executives.• Collaborated with engineering and product team leaders to streamline processes, improve product strategy, and implement seamless product integration.• Held regular stand-up meetings with department leaders to identify and prioritize needed support resources then developed needed solutions.• Worked closely with VP of Marketing to develop and administer a customer support portal that housed all external resources for partners, resellers, and general customer base.• Created 500+ interactive instructional online videos for entire product base (current and legacy), customer facing and for internal training purposes.• Managed multiple product training teams and held routine training programs for all technical service departments. Show less
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Knowledge ManagerInfinisource Sep 2013 - Sep 2014Greater Salt Lake City Area• Reported to Director of Services.• Built and led multiple teams to research, gather analytics, develop strategy and develop creative solutions.• Worked closely with customers, team members, functional leads, business analysts, sales personnel etc. to help scope solutions and to resolve issues proactively.• Documented business procedures for multiple divisions throughout organization.• Conducted departmental requirements gathering sessions to document the organization's… Show more • Reported to Director of Services.• Built and led multiple teams to research, gather analytics, develop strategy and develop creative solutions.• Worked closely with customers, team members, functional leads, business analysts, sales personnel etc. to help scope solutions and to resolve issues proactively.• Documented business procedures for multiple divisions throughout organization.• Conducted departmental requirements gathering sessions to document the organization's business systems to improve cross-division project tracking and analysis.• Migrated product knowledge and intellectual properties to new CRM platform Net Suite. • Developed and deployed in-house ticket system to all service departments. • Oversaw development of internal web applications and technical tools to improve efficiency for services departments.• Implemented Kana Express knowledgebase solution for customer base. • Organized and led training seminars for product releases.• Implemented a new hire On-Boarding and Training Process.• Created an interactive video training program. Show less
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Senior Technical Project ManagerInfinisource Sep 2010 - Sep 2013Greater Salt Lake City Area• Worked directly with the head of product development to troubleshoot and resolve high impacting issues for the company’s largest customers.• Traveled to customer sites to resolve issues that require a better understanding of potential environmental impacts.• Worked as SCRUM Master for multiple products.• Conducted regular standup meetings with service team leaders, sales associates, and product management to prioritize bugs, assign development resources and schedule associated… Show more • Worked directly with the head of product development to troubleshoot and resolve high impacting issues for the company’s largest customers.• Traveled to customer sites to resolve issues that require a better understanding of potential environmental impacts.• Worked as SCRUM Master for multiple products.• Conducted regular standup meetings with service team leaders, sales associates, and product management to prioritize bugs, assign development resources and schedule associated product release candidates.• Developed a custom ticket system used for issue management to support multiple service departments.• Assisted staff in effectively using technical resources and tools. Show less
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Senior Technical SpecialistInfinisource Benefit Services Jan 2009 - Sep 2010Greater Salt Lake City AreaResponsible for supporting and resolving all customer issues that could not be resolved through support channels and had been escalated beyond the normal technical support scope.• Worked closely with engineering and product management to resolve top-tier escalated issues• Assisted product development with identifying and tracking software bugs.• Provided top tier support service within the organization.
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Premier Support Technical Specialist – Enterprise DivisionInfinisource Benefit Services Nov 2007 - Jan 2009Greater Salt Lake City Area• Provided 24/7 premier technical support services to enterprise companies, partner customers, and resellers.
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Technical Support Training ManagerInfinisource Benefit Services Mar 2006 - Nov 2007Greater Salt Lake City Area• Developed and implemented training exercises.• Assisted staff in effectively using resources and tools.
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Support TechnicianInfinisource Benefit Services Feb 2006 - Mar 2006Greater Salt Lake City Area• Assisted customer base in troubleshooting and resolving issues within the software.
Bryan Dorman Skills
Frequently Asked Questions about Bryan Dorman
What company does Bryan Dorman work for?
Bryan Dorman works for Nucleus (Formally Mastermind Manager)
What is Bryan Dorman's role at the current company?
Bryan Dorman's current role is Director, Technical Programs and Product Strategy.
What is Bryan Dorman's email address?
Bryan Dorman's email address is bd****@****rce.com
What is Bryan Dorman's direct phone number?
Bryan Dorman's direct phone number is +151727*****
What skills is Bryan Dorman known for?
Bryan Dorman has skills like Training, Technical Support, Management, Process Improvement, Vendor Management, Databases, Software Documentation, Account Management, Customer Service, Integration, Troubleshooting.
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Bryan Dorman
Visual Information Specialist | Social Media Director | Telecommunications Operations Chief | Operations Manager | Security | Veteran | Ts/SciTampa, Fl3goarmy.com, us.army, jcse.mil -
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