Senior Manager Of Marketing Analytics
CurrentLennox is a Fortune 500 manufacturer of energy efficient heating, cooling, and refrigeration products• Managed a team of 8 marketing and digital analysts in support of $3B per year Residential business unit• Streamlined data management governance to support internal processes. Efficiencies achieved $3MM in cost savings in 2023• Owned customer segmentation, retention/attrition, and profitability models to support omnichannel (Online, Brick-and-Mortar Stores, and Customer Service) marketing strategies• Created web analytics foundation (Google Tag Manager, Google Analytics 4, enhanced revenue tracking) to measure $1B per year e-commerce platform. E-comm revenue grew +11% YOY in 2023• Owned consumer lead generation program. Directly oversaw $6MM in Google, Facebook, Instagram, LinkedIn, and Display ad campaigns. Grew lead volume +142% YOY in 1H 2024• Provided reporting and analytical support to $500MM per year customer Loyalty and Promotions programs