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Customer focused IT Leader with over 30 years of experience managing IT organizations in the Aerospace & Defense and Healthcare industries. Transitioned to Healthcare in 2013 to lead the Dimensions Health System’s IT team through organizational turnaround and technology improvements. Using strong leadership and communication skills transformed IT from a purely operational status to a business partner helping to achieve the healthcare system’s goals. Provided daily leadership across Information Technology Operations, Applications Management, Change Management, Project Management (PMO Leadership), and Business Relationship Management. Restructured and lead the technology teams through complex IT projects while providing outstanding daily operational support building high confidence and customer satisfaction within the organization. Following the System’s acquisition by UMMS (University of Maryland Medical System) managed the transition of IT systems and contracts to UMMS.
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Deputy Cio / Sr. Director Of It OperationsUm Capital Region Health (Formerly Dimensions Healthcare System) Oct 2014 - Mar 2019DIMENSIONS HEALTHCARE SYSTEM Deputy CIO / Director of IT Operations October, 2014 - PresentDimensions Healthcare is the largest not-for-profit provider of healthcare services in Prince George’s County. Dimensions and its member institutions (Prince George’s Hospital / Trauma Center, Laurel Regional Hospital, Bowie Health Campus, Glenridge Medical Center, Suitland Health & Wellness Center, and more than 10 affiliate facilities provide comprehensive quality healthcare services ranging from Critical Care, Cardiac Rehabilitation, Surgical Services, Maternal & Child Health, Behavioral Health, Rehabilitative Services and more.Responsibilities include:• Executive team member providing leadership though a tactical rebuild of core IT infrastructure and systems while providing strategic planning for new facilities, enterprise expansion, and new patient care technologies and programs.• Operational management of Business and Clinical IT systems and support staff for the Dimensions Healthcare Hospitals and Ambulatory care facilities.• Leadership of the Business and Clinical Applications, Data Center, Network, Desktop, Telecom, and Help Desk support teams. • Management of a portfolio of IT projects including new applications and technology deployments, infrastructure upgrades, and new facility planning and execution.• Provide executive leadership for the integration and adoption of a Corporate Security program covering IT infrastructure upgrades, policies and procedure updates, and Disaster Recovery planning.
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Program DirectorIngenium Corporation Feb 2013 - Oct 2014Director of IT Infrastructure / DIMENSIONS HEALTHCARE SYSTEMResponsibilities included:• Daily operational management of Information Technology for all DHS facilities including:• Business and Clinical systems• Network infrastructure including LAN/WAN/Wireless, • Servers (physical/VM), remote access technologies• IT Security technologies• Telecom systems (PBXs, desktop phones, corporate mobile devices)• Data Center operations• IT Project Management – Examples include:• EMR and supporting systems hardware deployment and support• Technology refresh - Business and clinical systems• New facilities – technology design, build, implementation and support • Deploying new technologies• Telemedicine initiatives• Secure medical image sharing• Call center / Critical Communication System solutions • Operational reviews to drive cost savings / cost & risk avoidance• Vendor management and contract negotiationsAccomplishments include:• The deployment of new EMR hardware across two hospitals in an extremely compressed timeframe successfully meeting a critical “Go-Live” date. • Notable The EMR deployment included over 600 PCs, 120 mobile workstations (COWs), 200+ patient room - wall-mounted PCs, and hundreds of other peripheral devices all within a three week window prior to “Go-Live” • Deployed IT and telecom technologies enabling the successfully opening of a new Community Health Clinic and new Cardiac Surgery physician’s office. Both new facilities were completed on-schedule and on-budget.• Managed the successful start-up of a new Blood Bank facility now located in the Prince George’s Hospital Center• Implemented a “One-Call” solution for physician – patient referrals • Performed a mobile device reconciliation review which resulted in savings exceeding $250K annually• Instituted a system-wide Managed Print Program resulting in annual cost savings exceeding $100K.
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Senior Manager, ItArinc 1992 - Feb 2013ARINC Senior Manager, Corporate Technology Services (CTS)1999 - Present• Manage an annual Operating Expense Budget exceeding $6M and annual Capital Projects of $2-3M. (PC sustainment / project driven)• Outstanding leadership abilities. Ability to coach and mentor highly technical teams consisting of approximately 30 direct reports through challenging projects, service goals, and operational effectiveness. • Implemented and manage the Corporate IT Service Desk which receives over 12,000 calls annually and maintains an average Customer Satisfaction level of 4.85 of a possible 5.0 (best) Support is provided 7x24 – 365 through a “follow-the-sun” model utilizing support staff located in ARINC’s Asia/Pacific, Europe, and Middle East regional offices. • Support covers over 4000 “customers” comprised of employees, corporate partners, and customers located throughout the world. • Managed the CTS BPM, BI, and Web Services/SharePoint teams throughout 2011 during a management transition. Responsibilities included Project Status reporting, staffing, and employee management activities. • Managed the Desktop Management team responsible for developing the PC images, Software Distribution, Patch Management, and Asset Management. • Program/Project planning and coordination for all aspects of PC lifecycle management, Services Desk support, Software Distribution, and Desktop Security.• Successfully manage corporate software licenses and maintenance agreements.• Managed the deployment and on-going support of a global Video Teleconferencing System (sites throughout the CONUS, London, Singapore, and Middle East) • Managed the deployment and support of (3) Blackberry Enterprise Servers supporting over 600 devices world-wide. Corporate BES servers are located in the US, UK, and Asia.• Successfully manage corporate software licenses and maintenance agreements.
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Frequently Asked Questions about Bryan Benton
What is Bryan Benton's role at the current company?
Bryan Benton's current role is Corporate IT Director.
What is Bryan Benton's email address?
Bryan Benton's email address is br****@****ium.net
What skills is Bryan Benton known for?
Bryan Benton has skills like Integration, Management, Process Improvement, Networking, Vendor Management, Sharepoint, Leadership, Program Management, Telecommunications, Servers, Business Intelligence, Project Planning.
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