Bryan Flaherty Email & Phone Number

Sarasota, Florida, United States

Sarasota, Florida Area

• Direct and indirect leadership over 130 teammates within assigned areas in Southwest Florida.• Lead, coach and manage branch leaders to focus on their responsibilities: Sales and service performance planning; Identifying sales opportunities and achieving results on an individual and team level; Building branch teammate skill sets around sales effectiveness; Industry leading service and transaction quality, Operational soundness and proper risk management resulting in YOY growth in… Show more • Direct and indirect leadership over 130 teammates within assigned areas in Southwest Florida.• Lead, coach and manage branch leaders to focus on their responsibilities: Sales and service performance planning; Identifying sales opportunities and achieving results on an individual and team level; Building branch teammate skill sets around sales effectiveness; Industry leading service and transaction quality, Operational soundness and proper risk management resulting in YOY growth in deposits by 213% and Consumer and Business Lending by 139%, and 100% branches passing operational audit expectations in 2023.• Successful culture creator resulting in top 20% scorecard achievement in 2020 in franchise and most balanced scorecard in goal attainment for the franchise in 2021. • Promoted over 66% of Branch Leaders within their roles by coaching, training, and holding them accountable to company expectations.• Led Southwest Florida Region Human Capital Initiatives from a region level by engaging area and region leadership to identify, root cause, and implement actions to ensure successful teammate onboarding, high teammate retention, growth and engagement.• Collaborated across lines of business impacting retail and small business clients (Mortgage Banking, Wealth Management, Investment, Insurance Services, and Payment Solutions) resulting in 126% improvement YOY results from 2022 through 2023.• Chaired franchise wide initiative around Job Transformation from Teller to Universal Banker around what success looks like and measurement attributes towards it. Show less

Sarasota, Florida Area

• Direct leadership to 10 branches with over 70 teammates and indirect leadership to 16 branches with over 100 teammates in Sarasota Manatee area of SWFL• Connected and created culture within all direct and indirect teams resulting in both teams coming together as one to exceed scorecard expectations.• Lead successful integration of teams going into Legal Day One with BB&T & SunTrust.

Sarasota, Florida Area

• Lead, Coach, Manage Downtown Sarasota Financial Center, a flagship branch in the Sarasota/Manatee Super Area• Area Voice of the Client SME in which provided teachable and coachable behaviors and actions for all 26 branches resulting in increased participation in branches exceeding VOC targets• Onboarding and Development Branch for 13 teammates in the area targeting new hires, recently promoted teammates, and teammates with career development plans.• Designed, developed… Show more • Lead, Coach, Manage Downtown Sarasota Financial Center, a flagship branch in the Sarasota/Manatee Super Area• Area Voice of the Client SME in which provided teachable and coachable behaviors and actions for all 26 branches resulting in increased participation in branches exceeding VOC targets• Onboarding and Development Branch for 13 teammates in the area targeting new hires, recently promoted teammates, and teammates with career development plans.• Designed, developed, implemented, and evaluated custom in branch training plans for “New to SunTrust” associates for branch and area.• Enhanced heaviest weighted branch’s substandard performance by analyzing root causes, eliminating barriers, custom coaching, training, and implementing personal accountability and a passion for winning with all colleagues resulting in all teammates winning from a scorecard perspective• Coached, trained, and educated team in strategic behaviors and expectations that lead to consistent YOY Growth.• Improved Team ranking to highest they have been in the past 5 plus years• Engagement Champion for SunTrust providing targeted actions to enhance team’s overall level of engagement and satisfaction with SunTrust Show less

Portland, Maine Area

• Promoted over 35% of direct reports to new roles within the company by coaching, training, and holding them accountable to company expectations.• Designed, developed, implemented, and evaluated custom in branch training plans for “new to Key” associates• Certified Financial Trainer for the bank which allowed me to conduct and facilitate community education seminars within the Portland area• Strategic partner with branch management teams targeting staffing needs and business needs… Show more • Promoted over 35% of direct reports to new roles within the company by coaching, training, and holding them accountable to company expectations.• Designed, developed, implemented, and evaluated custom in branch training plans for “new to Key” associates• Certified Financial Trainer for the bank which allowed me to conduct and facilitate community education seminars within the Portland area• Strategic partner with branch management teams targeting staffing needs and business needs to ensure the right fit for candidate and branch• Performed various Human Resource functions including but not limited to opening/closing of job requisitions, behavioral interviewing, payroll, employee counseling and development• Enhanced three branches substandard performance by analyzing root causes, eliminating barriers, custom coaching, training, and implementing personal accountability and a passion for winning with all colleagues• Coached, trained, and educated team in strategic behaviors and expectations that lead to consistent YOY Revenue Growth for all branches managed.• Coached, trained, and educated team in strategic behaviors and expectations that lead to consistent YOY Balance Sheet Growth for all branches managed• Forest Avenue-Improved Teller Referrals by an average of 132% from Q2 2013 through Q4 2013 by coaching and training the colleagues around daily behaviors and expectations in their role• Forest Avenue-Improved Team ranking to highest they have been in the past 10 years• Maine Mall-Improved Team ranking to 1st Quartile status for 2016, which is the Highest they have been in the past 5 years Show less

Greater Boston Area

• Promoted over 30% of direct reports to new roles within the company by coaching, training, and holding them accountable to company expectations.• Strategic partner with branch management teams targeting staffing needs and business needs to ensure the right fit for candidate and branch• Enhanced three branches substandard performance by analyzing root causes, eliminating barriers, custom coaching, training, and implementing personal accountability and a passion for winning with all… Show more • Promoted over 30% of direct reports to new roles within the company by coaching, training, and holding them accountable to company expectations.• Strategic partner with branch management teams targeting staffing needs and business needs to ensure the right fit for candidate and branch• Enhanced three branches substandard performance by analyzing root causes, eliminating barriers, custom coaching, training, and implementing personal accountability and a passion for winning with all colleagues• Milton Village-2011-2012 Sales-104.20%. All Platform members ranked in top 10 quarter over quarter within the region• Milton Village-Improved Teller Referrals by an average of 252% from Q4 2010 through Q1 2012 by coaching and training the colleagues around daily behaviors and expectations in there role• Milton Village-Managed/Coached Operationally Yellow/Failing Branch to a Solid Green/Near flawless corporate audit score in less than 1 year. • Brigham Circle-2010 YTD Sales-119.39%. All Platform Members ranked in top 10 quarter over quarter within the region • Brigham Circle-Improved Teller Referrals by an average of 285% from Q4 2009 through Q4 2010 by coaching and training the colleagues around daily behaviors and expectations in there role• Brigham Circle-Managed/Coached Operationally Red/Failing Branch to a High Green/Near flawless corporate audit score in less than 1 quarter. Improved Operations Reporting to the highest the branch has attained in over 2 years• Regional Investment Coordinator in which I provided weekly pulse checks, recognition, and coaching through various channels of communication (email, conference calls, 1 on 1’s) for the Boston Metro Region and Financial Consultants. Created regional tools such as Regional Daily Appointment Tracker, Branch Credit Card Acceptance Calculator, and Scorecard Goaling Calculator to assist in “connecting the dots” for key priorities and providing crystal clear clarity in regards to tracking corporate initiatives Show less

Bachelors Degree, Business Management-Marketing And Finance

Associates Degree, Business Administration-Finance And Marketing