Oversaw a $20M transportation program servicing the US Department of Defense that included developing evaluation methods, analyzing program performance, identifying areas of improvement, and managing KPIs and analytics to improve performance.Served as the primary interface between the government and internal operations team to maintain program alignment and contract servicing.Continually updated and maintained shipping rates for 45K+ locations globally to ensure the company remained profitable.Led global cross functional team meeting between operations, sales, human resources, information technology, and senior leaders.

Led a team of 13 that were responsible for providing transportation analysis, resolution of damaged and astray freight, and the primary office to publish the regulation for department of defense tenders. Managed hundreds of monthly reports of discrepancies in transportation, including the US government’s astray freight program.Oversaw the process the government used to communicate and advise both shippers and transportation service providers.Represented the command during quarterly senior leader engagements with industry leaders.

Led a team of 15 as a field grade officer (Lieutenant Colonel) that improved customer engagement through relationship management and timely communications, business analytics, and capture management team SMEs responsible for acquiring new global transportation business. Developed customer focused process improvement and solutions to deliver critical goods and service globally.Oversaw a team that developed $200M of new business in the first year of implementing the new program parameters.Developed a marketing strategy that optimized the defense transportation system for both the Department of Defense and our international partners.Assisted in developing real world training opportunities for partner countries to ensure we maintained interoperability.

Served as a commissioned officer on active duty with US Army developing and updating operational plans to ensure the successful execution of both peacetime and wartime operations. This included leading business units ranging from 20 to 1000 during tenure.Planned and tracked 12K+ missions supporting all military operations in Al Anbar Province, Iraq.Selected by the Army to lead a cross-functional team of experts that supported the Washington Special Olympics program with logistics and transportation needs.