It Support Specialist
CurrentDuties and Responsibilities:-Installing and configuring computer hardware operating systems and applications.-Provides troubleshooting and maintenance of Computer Hardware and peripherals.-Responsible for loading new software and systems on existing equipment.-Monitoring and maintaining computer systems and networks.-Talking to staff/clients through a series of actions either face to face or over the telephone to help setup systems or resolve issues.-Troubleshooting system and network problems and diagnosing and solving hardware/software faults.-Provide an accurate connection and transfer of data within the server to the entire workstation. (troubleshooting / IP addressing / network maintenance )-Providing IP address connection for proper transfer of data and information.-Responsible for the repair and maintenance of printers, monitors, scanners and hardware. -Replacing computer parts as required.-Providing support, including procedural documentation and relevant reports.-Following diagrams and written instructions to repair a fault or set up a system.-Supporting the roll-out of new applications.-Setting up new users' accounts and profiles and dealing with password issues.-Testing and evaluating new technology.-Conducting electrical safety checks on computer equipment.