Bryan Galey Email & Phone Number

•One of the first 3 members of the Renewal Management team. Through feedback, suggestions, and contributing to the consistent success of the team, it has now grown to 13 people in 4 different offices.•Work with 500 different clients to negotiate renewal and upsell agreements, leading to retained and increased business from the current customer base.•Build rapport with customers via onsite meetings, tailored emails, and conference calls, leading to new business opportunities… Show more •One of the first 3 members of the Renewal Management team. Through feedback, suggestions, and contributing to the consistent success of the team, it has now grown to 13 people in 4 different offices.•Work with 500 different clients to negotiate renewal and upsell agreements, leading to retained and increased business from the current customer base.•Build rapport with customers via onsite meetings, tailored emails, and conference calls, leading to new business opportunities. •Escalate customer questions and issues to the appropriate support teams and oversee them through to conclusion.•Create quarterly sales campaigns for the team to drive new business amongst our existing customer base.•Mentor and train all new team members through shadowing and always making myself available for questions.•Go-to resource on the team for contract creation, pricing strategy, and internal process questions.•Run weekly team meetings to review deals in the pipeline when our Manager is not available. Show less

Washington D.C. Metro Area

Washington D.C. Metro Area

Washington D.C. Metro Area

-Provide prospective customers with consultation by identifying their needs and determining how they can best improve their meetings and events-Drive traffic to Cvent Seminars and Online demonstrations through cold calling and e-mail campaigns-Contribute to a three person team that closed over $1.2 million in new booked business in 2015-Mentor new associates on industry best practices, objection handling, product pitch, and sales tactics

Washington, Dc

-Worked in the operations side of sporting events and concerts by selling concessions at Nationals Park and FedEx Field-Averaged approximately $1,000 in sales per game

Washington, Dc

-Work as a customer service representative for the AIPAC Policy Conference, held at the Washington Convention Center in Washington, DC every March-Issue credentials to thousands of conference participants and assist them in printing out their schedules-Assist conference participants with any questions they may have, including but not limited to giving them directions to their breakout sessions

Chantilly, Va

-Created and modified internal databases to determine potential customers for the CORT student rental program based on existing customer preferences and characteristics-Developed and distributed surveys for CORT in order to gain insight on current rental market and used results to guide and refocus the campaign’s creative and strategic efforts-Oversaw CORT student rental strategy, creative work, and sponsorships-Designed a student loyalty program in order to increase revenues from… Show more -Created and modified internal databases to determine potential customers for the CORT student rental program based on existing customer preferences and characteristics-Developed and distributed surveys for CORT in order to gain insight on current rental market and used results to guide and refocus the campaign’s creative and strategic efforts-Oversaw CORT student rental strategy, creative work, and sponsorships-Designed a student loyalty program in order to increase revenues from student rentals, build brand awareness, and form lasting relationships with customers Show less

Bachelor'S Degree, Marketing And Finance

Activities and Societies: Sports Management Fellows, Lambda Chi Alpha, TerpSki, Freshman Fellows

High School Diploma