Bryan Garcia Email & Phone Number

Chicago, Illinois, United States

- Identified underwriting risk issues during the post bind audit process and helped adjust and review policies pre and post bind. - Ensure that all relevant documents are collected in order to process quotes and endorsements.- Reduced home inspection turnaround time through automation & oversaw mandated home repair follow ups thus decreasing cancellations and increasing customer retention. - Always looking for efficient ways to improve processes and policies through automation and data verification.

Chicago

Contract

Downers Grove, Illinois

Chicago,Il

• Served as the first point of contact and introduced new users to Pear platform.• Manually checked each user account to ensure factual accuracy.• Lead Miller Lite sponsorship program to increase user acquisition and activity in Hispanic market. • Gathered feedback for the sales and marketing team about user/program satisfaction. • Utilize systems such as Zendesk (support tickets) and Zopim (chat)

Contract

• Planning, coordinating and facilitating buyer registration process.• Processing applications, registrations, legal and miscellaneous documentation.• Understanding laws and licensing requirements that vary by states and countries, assuring compliance with the latest regulations and legislations, verifying licenses and permits on different levels of jurisdiction.• Answering internal and external customers’ inquiries originated via email and phone, processing.

• Interviewed, trained, and independently managed a team of entry level employees in customer acquisition and retention.• Consistently ranked amongst the top sales representatives in the country for the Spark Energy campaign.• Successfully developed and executed office-wide meetings, and business trips.• Track individual and office wide production• Maintain a great relationship and positive attitude with clients and coworkers

Bachelor'S Degree, Marketing, Business Management

Business Administration And Management, General

Transfered Out