Bryan Godoy Email & Phone Number

Florida, United States

-Conducted a comprehensive tech refresh for hospital facilities, including hardware and software upgrades, which included imaging and deploying devices such as PACS, desktops, laptops, Canon scanners, Barco monitors, and tablets. -Oversaw the lifecycle of facility-related technology, including installation, maintenance, and decommissioning of outdated equipment.-Provided technical support for facility-related technology issues, including troubleshooting, diagnosing, and resolving problems in a polite and timely manner, to ensure the user is fully satisfied with their new device.-Collaborated with IT staff to ensure smooth execution of tech refresh projects. Communicated project status and updates to relevant parties.

Cutler Bay, Florida, United States

-Provided customer service to DirecTV subscribers, addressing inquiries, troubleshooting issues, and resolving concerns in a timely and professional manner.-Managed high call volumes efficiently in a fast-paced environment, ensuring accuracy and providing personalized attention to each customer.-Demonstrated deep product knowledge by effectively explaining DirecTV's services, packages, features, and pricing options to customers, resulting in increased customer satisfaction and informed decision-making.

Cutler Bay, Florida, United States

-Proficiently explained complex insurance policies, terms, and conditions to clients, enhancing their understanding and enabling them to make informed decisions.-Collaborated with underwriters and insurance carriers to negotiate favorable terms for clients, resulting in competitive pricing and enhanced coverage benefits.-Established and nurtured lasting client relationships, leading to a high client retention rate and a substantial referral network.

Information Technology, Bachelor

Deans List

Education record

Sociology Class (Dual Enrollment)

High School Diploma