Bryan Haley Email & Phone Number

Chesapeake, Va

Managed cross-functional teams, both internal and external, in a strategic initiative to revamp labor standards for Dollar Tree and Family Dollar. Achieved a notable reduction in labor costs by addressing outdated standards and implementing efficient practices.Led the Store Operations initiative to comprehensively redesign the weekly product receiving process for stores. Spearheaded the design and development of Standard Operating Procedures (SOPs), optimized receiving room layouts, implemented sort codes tailored to updated store layouts, and identified potential labor savings.Individually constructed and delivered a compelling business case outlining the operational advantages of transitioning stocking methods from individual product placement to PDQs. Resulted in a remarkable boost in stocker productivity.Led a dedicated team of Internal Consultants and Industrial Engineers to conduct supplementary labor studies and execute process improvement projects as required.

Chesapeake, Virginia, Us

Directed all critical operations initiatives pertaining to core processes. Functioned as the primary Subject Matter Expert for a groundbreaking initiative focused on overhauling core processes, introducing new standards, and developing comprehensive training materials.Acted as the primary liaison connecting operations and business partners for pivotal initiatives. Spearheaded the development of comprehensive rollout plans, meticulously crafted marketing and training materials, and delivered impactful presentations to senior leadership. Noteworthy projects include the comprehensive overhaul of brand standards, implementation of operational best practices related to freight planning and processing efficiency, and the introduction of shrink prediction reporting that identified high-shrink stores a month ahead of other reports.Served as a liaison between field managers and internal business partners at the Store Support Center, ensuring timely resolution of opportunities.

Stamford, Connecticut, Us

Led a team of four Assistant Managers and over 30 crew members, consistently achieving exceptional customer service and driving profitable sales. Served as a District Mentor, optimizing reporting methods to enhance efficiency for fellow management teams. Successfully trained and developed a high-performing team, resulting in the receipt of two national service awards from our corporate office.

Stamford, Connecticut, Us

Consistently coached a team of 30 (3 Assistant Managers and 27 associates) to deliver exceptional customer service and surpass sales targets. Surpassed sales goals in 6 out of 8 months, consistently outperforming the previous year's sales each month. Elevated performance metrics through vigilant monitoring of reports and real-time coaching. Provided mentorship to Managers across 12 stores, sharing best practices and procedures for online orders by closely tracking weekly sales against company goals. Spearheaded recruitment, hiring, and training initiatives for all managers and associates at vineyard vines, Bethesda while effectively managing and upholding high sales standards in the Tysons store.

Stamford, Connecticut, Us

Under my direction, my store has seen continuous improvement in sales metrics against sales goals and last year's performance. For personal sales, I have ranked in the top three managers in sales in the district, each month. Acted as store manager throughout a manager transition, including preparing weekly reports and feedback sent to our District Manager. Created and managed a weekly internal newsletter that highlighted my store's successes, opportunities, sales figures, and training tips to help improve our stores performance.

Bethesda , Md, Us

Oversaw daily operations in various food outlets across two different hotels. Motivated over 60 Ladies and Gentlemen to deliver optimum service for our guests. Coached staff based high service standards. Was featured in a company-wide newsletter and The Ritz-Carlton Magazine for outstanding guest engagement.

Blacksburg, Va, Us

Managed the daily operations for the satellite store in Blacksburg. Recruited and screened candidates for open positions. Coordinated with other employees to maintain proper coverage of store through scheduling. Worked with the owners to design all marketing materials, including the website, 'Gator Bucks' coupons, and other promotional items.

Managed daily operations through maintaining stock levels, ensuring the tasting room is set for business for the day, as well as preparing all daily reports on sales and operations. Managed and trained staff on the products and ABC laws that were applicable to the Vineyard. Educated guests and staff on the wines. Worked with prospective clients on event management procedures. Conceptualized, planned, and marketed Valhalla's Wine Club increasing membership by 300% over 3 months.

Planned all events including soliciting sponsors, coordinating volunteers, creating marketing materials including writing copy for on-air promotions, as well as designing layouts and operational plans. Organized, facilitated all committee meetings. Supervised the "Chamber Ambassadors" to ensure they were promoting the Chamber effectively. Created a training manual for future employees holding the same position. Assisted the Executive Director with the annual budget and Board of Director meetings. Oversaw and designed all marketing communications within the membership.

Glen Allen, Va, Us

Screen an average of 200 candidates per week to ensure qualifications met requirements for open positions. Interviewed candidates prior to interviews with clients. Built professional relationships with hiring managers and contract employees through follow-up meetings and on-site visits. Managed contractors throughout the length of their employment.

M.S., Hospitality Management

B.S., Business Administration - Marketing