Bryan Haley Email & Phone Number

Chesapeake, VA

Managed cross-functional teams, both internal and external, in a strategic initiative to revamp labor standards for Dollar Tree and Family Dollar. Achieved a notable reduction in labor costs by addressing outdated standards and implementing efficient practices.Led the Store Operations initiative to comprehensively redesign the weekly product receiving.

Chesapeake, Virginia, US

Directed all critical operations initiatives pertaining to core processes. Functioned as the primary Subject Matter Expert for a groundbreaking initiative focused on overhauling core processes, introducing new standards, and developing comprehensive training materials.Acted as the primary liaison connecting operations and business partners for pivotal.

Stamford, Connecticut, US

Led a team of four Assistant Managers and over 30 crew members, consistently achieving exceptional customer service and driving profitable sales. Served as a District Mentor, optimizing reporting methods to enhance efficiency for fellow management teams. Successfully trained and developed a high-performing team, resulting in the receipt of two national.

Stamford, Connecticut, US

Consistently coached a team of 30 (3 Assistant Managers and 27 associates) to deliver exceptional customer service and surpass sales targets. Surpassed sales goals in 6 out of 8 months, consistently outperforming the previous year's sales each month. Elevated performance metrics through vigilant monitoring of reports and real-time coaching. Provided.

Stamford, Connecticut, US

Under my direction, my store has seen continuous improvement in sales metrics against sales goals and last year's performance. For personal sales, I have ranked in the top three managers in sales in the district, each month. Acted as store manager throughout a manager transition, including preparing weekly reports and feedback sent to our District Manager..

Bethesda, MD, US

Oversaw daily operations in various food outlets across two different hotels. Motivated over 60 Ladies and Gentlemen to deliver optimum service for our guests. Coached staff based high service standards. Was featured in a company-wide newsletter and The Ritz-Carlton Magazine for outstanding guest engagement.

Blacksburg, VA, US

Managed the daily operations for the satellite store in Blacksburg. Recruited and screened candidates for open positions. Coordinated with other employees to maintain proper coverage of store through scheduling. Worked with the owners to design all marketing materials, including the website, 'Gator Bucks' coupons, and other promotional items.

Managed daily operations through maintaining stock levels, ensuring the tasting room is set for business for the day, as well as preparing all daily reports on sales and operations. Managed and trained staff on the products and ABC laws that were applicable to the Vineyard. Educated guests and staff on the wines. Worked with prospective clients on event.

Planned all events including soliciting sponsors, coordinating volunteers, creating marketing materials including writing copy for on-air promotions, as well as designing layouts and operational plans. Organized, facilitated all committee meetings. Supervised the "Chamber Ambassadors" to ensure they were promoting the Chamber effectively. Created a.

Glen Allen, VA, US

Screen an average of 200 candidates per week to ensure qualifications met requirements for open positions. Interviewed candidates prior to interviews with clients. Built professional relationships with hiring managers and contract employees through follow-up meetings and on-site visits. Managed contractors throughout the length of their employment.

M.S., Hospitality Management

B.S., Business Administration - Marketing