Bryan Hayden Email & Phone Number

Folsom, La, Us

New Orleans, Louisiana, United States

Work with Faculty and staff to deliver excellent facility services and campus planning ideas.

United States

Greater New Orleans Area

VP of Operations which includes management of 9 Directors, over 300 full time staffers and 150-200 part-time/ temporary employees. Manage operations of a 62 million dollar a year facility budget, 8-12 million dollar a year capital program (in-house). Contract management of MCCNO food and beverage company (Centerplate) with gross receipts of 25 -30 million annually. Created solicitation process for developers/investors for our potential 551 to 900 plus million dollar development on 47 facility owned land. Intergal part of team leadership on implementation of the construction for this development and future expansion. Work with various other departments regarding process flows, software system changes, contract administration, rental rate/ financial models for facility, reviewing polices and procedures, reviewing Human Resources standards and providing leadership role in a continuing effort to improve our customer training program (SPICE). Part of leadership team with Union-Collective Bargaining Council. Working with Centerplate to create in-house training program that speaks directly to back of house operations and delivery of superior service standards.Department responsible for: Event Management, Technology Services, Production Services, Facility Services, Public Safety-Security/Life Safety/Guest Services, Parking Operations, Food and Beverage operations, Software Engineering Services, UPS Franchise and Building Operations and maintenance. Also responsible for programming of all annual capital improvements, construction design/development or major facility expansions (construction).

Contract Adminstration for 600 million dollars a year worth of construction-renovation. Mapped out departmental processes and developed software to support departmental processes. This software handled the construction processes for land aquisition, land use and development as well as the construction process. It also controlled online bid process, award of contract and management of that contract. Implemented and trained staff as an ongoing part of my responsibilities. Worked with Senior members of Architectural and Engineering firms to develop their side of the process and implemented on new software. Worked with Senior Management of bank to develop reporting needs for CEO and President of Bank.

Design-Development Services for Public Facilities like stadiums, arenas, convention centers and theaters. I worked as an owner's representative with the project architects to develop the best building from an operational standpoint. Performed facility operational audits for existing building within our established footprint and those NEW facilities that we were bidding on for management services. Worked closely with Senior Vice Presidents to make presentations to facility owners in order to capture new business or re-new existing management contracts. Developed "intranet' site in 2001 for company and received President's Award. This site tied 3600 SMG employees together from an operational perspective. Developed costing models for labor, contracts and energy for all 175 facilities within our footprint. Developed new Energy program in 2003 (Energy Star) and implemented facility site electrical metering that could be monitored online. This allowed us to aggregate our facility loads with others to obtain a de-regulated rate in certain markets.

Started in the engineering department managing the plant operations and computer Energy Management Systems. Promoted to Chief Engineer then to Director of Operations and then to Assistant Executive Director-Facility Manager. Managed all operations that included: Plant-Engineering, Facility Services, Concessions and Catering, Custodial Operations, Production and Technology and Capital Projects. Annual Budget was 27 million for operations and 3-7 million a year for capital improvements. Supervised 137 full time employees and 100 part-time and temporary employees. This facility was comprised of a 19,000 seat arena, 3000 seat concert hall, 1000 seat theater, 250,000 square foot of exhibit space with associated meeting rooms and support spaces, 10 story-365,000 square foot retail and commercial office space with a connection to our 770 room hotel and conference facilities which are PCMA certified. It also included a Sports Hall of Fame museum, Southeast Conference headquarters office, parking decks, reatils spaces and Birmingham Convention and Visitors Bureau. The facility did 1326 event days annually and saw 1,000,000 people each year. Events included National Baptist Association to NCAA basketball to Concerts of all kinds to Braodway shows and consumer shows. We had an indoor football and ECHL franchise.