• Manage the daily business operations of the front office, encompassing office management,procurement, promotional items and giveaways, external event coordination, vendor relations,project oversight, administrative duties, and formulation of standard operating procedures.• Manage non-game day event operations, which includes budgeting, vendor negotiations, andoverseeing execution, while also coordinating internal meetings and maintaining communication withstakeholders.• Play a key role in managing game day presentation assets, serving as a field-side producer toguarantee strict adherence to official schedules and scripts.• Orchestrated end-to-end office relocation project, developing a comprehensive plan, and overseeing seamless execution encompassing organization, packing, vendor contract management, building coordination, and setup of technology and utilities.• Cultivate positive relationships with vendors, facilitating merchandise sales at events, and assistingin brand marketing initiatives related to merchandise operations.• Oversee the club's purchasing activities, which include procuring promotional items, officeequipment, game day essentials, giveaways, and other related items.

• Orchestrated broadcast coordination with local TV partners, fostering strong stakeholderrelationships.• Collaborated closely with the Chief Business Officer (CBO) and various departments across theorganization.• Demonstrated effective project management skills by coordinating and delivering theme nightinitiatives, collaborating with both internal teams and external partners to achieve project goals andenhance the fan experience.• Managed office operations, optimizing daily administrative tasks for enhanced organizationalefficiency.• Served as a liaison with merchandise sales vendors, maintaining a smooth flow of communicationand resources within the organization.

• Conducted market research on projects in Technology, Media, and Telecom (TMT) verticals.• Educate, strategize, and successfully arranged consultations between hedge funds, Private Equity firms, Venture Capitalists, and C-level executives from Fortune 100 companies.• Interfaced with institutional investors and leading industry experts.• Produced client-facing reports of potential consultants for the Tegus platform.

• Assisted fans with all aspects of mobile ticketing platform including account access, ticket transfer, stadium entry etc.• Collaborated closely with the Bears’ Director of Ticket Operations and ticket staff.• Distributed Will Call for Ticketmaster single game buyers, Bears and visiting team guests and various community initiatives in an accurate and professional manner.• Assisted fans with questions regarding general stadium, gameday and ticket policies.

• Assisted with press box and post-game interview room set up, stats distribution, media will call, and other logistical needs throughout game day.• Collaborated closely with the Jaguars’ Director of Communications and PR staff.• Assisted with managing on-field media rooms and vest distribution.• Gathered and transcribed post-game quotes from home and visiting teams.

• Identified prospective customers through internal CRM, leads through external sites, and LinkedIn.• Served as the liaison between customer and carrier, which includes but not limited to rate negotiations, providing tracking updates, claims, and credit issues.• Responsible for end to end sales, from prospecting to closing contract to ongoing communication.• Actively engaged with customers daily via phone and email to develop constructive and cooperative working relationships, as well as negotiate prices and other sales terms.

• Sports Information Director for the men and women’s rowing team.• Assistant SID/Official Scorer for Dolphins’ baseball.• Wrote game recaps, transcribed interviews, promoted games through social media.• Maintained and reported statistical information on the university’s website.• Created gameday programs for multiple sports using InDesign.• Penalty Box Official at an NCAA Lacrosse Tournament.

• Created weekly business dashboards to track key performance indicators using Excel.• Worked closely with Financial Aid staff on a daily basis.• Ran the front desk and coordinated counselors’ appointments.• Digitally uploaded and filed thousands of documents to their database.

• Worked directly with local businesses to perform assessments of their strategic plans and present recommendations to senior executives on strategy enhancements and improvements. • Developed understanding on how to effectively manage and motivate in a multicultural environment.

• Provided superior delivery of hospitality services and guest experience through efficient execution of valet/bellman service in order to provide an exceptional guest experience. • Consistently contributed to improvements in guest satisfaction and overall profitability for the hotel.