Rebuilding Communities with Sustainable Resources

Oversaw company improvement initiatives to reduce costs and improve guest experience.• Led a team consisting of full-time employees and contractors to implement strategic technology and non-tech improvements to enhance value for the business and customers.• Utilized improvement methodologies, such as PROSCI, Lean, TOC, Six Sigma, PMP Best Practices to communicate and drive change.• Conducted the Business Process Alignment phase to identify and plan over 100 business processes to implement by various departments for Amadeus, the new Passenger Service System. • Developed and implemented process improvement initiatives to reduce costs, improve efficiencies, and maximize customer satisfaction across the company.

Guided problem identification, requirements development and solution design for company initiatives.• Identified bottlenecks and created execution plans to achieve the desired business outcome while increasing productivity by 400% and by freeing capacity for Crew Payroll resources.• Collaborated with Flight Ops VP, FAA, IT, and business leaders to create the FAA application for

• Implemented Program Management Office metrics in accordance with SAFe Agile and Boeing requirements• Worked with Boeing Defence Australia (BDA) in order to beat targeted cost reduction by an additional 20% and inspired a BDA-wide process improvement across all divisions• Drove process improvements, Full Kit readiness, visual dashboards and collaboration from all stakeholders, which allowed program to accelerate completion of test program by 1 week and allowed subsequent program to save over $20M• Created visibility tools for analysis to focus on throughput and quality, saving $800K

• Utilized Boeing best practices including Operationalize Productivity and Delivery to work with programs, departments and teams throughout Boeing Commercial Aircraft and Boeing Defense Systems to develop customized solutions for risk-based priorities, full kit checklists and driving daily execution• Improved design engineering by lowering work in process to increase drawing milestone releases by 230 percent• Aligned high level plans with program schedules to achieve first-time quality in System Integration Lab

• Provided coaching to re-engineer the technical writing process - reduced work in process by 48 percent and increased productivity by 32 percent, saving $110K• Engaged with program managers and employees to apply Project Management best practices• Instituted regular tag-up meetings to increase communication and to ensure on-time deliveries

• Authorized group business plans (IMP), including cost, schedule and technical performance of projects accountable to the Vehicle Health and Data Management Business Unit• Led a staff of 15 engineers and a department of 6 co-ops and a manager to achieve a 95 percent on-time delivery on avionic software projects utilizing system verification and validation, saving the organization over $400K• Hired and trained system engineers and co-ops to create an integrated leadership growth plan to expand Vehicle Health and Data Management capacity in order to ensure organizational success

• Developed company infrastructure and plans for marketing, finance, IT, sales, and human resources during the pre-incorporation phase of the company• Conducted leadership and employee trainings on organizational development, effective execution, and ethical standards

• Led multiple teams with the implementation of leadership strategy that reduced work in process by 72 percent and increased quality by 340 percent, resulting in over $500M in cost reductions• Recognized by Boeing Space & Security Satellite division CEO for successful development of company-wide training simulations

• Influential in implementing Critical Chain Project Management (CCPM) sitewide and contributing to Boeing Defense, Space & Security winning the 2009 Theory of Constraints (TOC) Achievement Award• Advised executives and managers in project management execution utilizing Lean and TOC• Led executives and multiple teams to apply Lean and CCPM for government and civil programs, reducing costs and saving $2M to government program• Developed fully integrated precedence networks to optimize resources and project margin