- Lead a team of engineers and software developers, in the development and maintenance of Salesforce Sales Cloud, Snowflake BI and Learning Management System.- Oversee the implementation of a Business Intelligence system using Snowflake, enabling advanced data analytics and reporting capabilities.- Manage the integration of our Learning Management System with Snowflake, ensuring seamless data flow and enhanced learning analytics.- Drive upcoming integration projects between Salesforce and Snowflake, and Salesforce and our LMS, to streamline data synchronization and improve operational efficiency.- Implement agile practices, resulting in a increase in team productivity and reduction in time-to-market.- Collaborate with product managers, designers, and stakeholders to ensure alignment on project goals and deliverables.- Mentor and develop engineers, fostering a culture of learning and innovation.

Cloud Technology Function Team Leader | Driving Innovation and Scalability in Serverless Architectures | Expert in Ericsson Cloud Technology, AWS, Azure | Mentor and Team Builder. Senior Developer and Technical Instructor for Cloud System and Packet Core Networks.As a seasoned Cloud Function Team Leader with over 10 years of experience, I collaborate with our stakeholders and leadership team in taking strategic decisions for business and resource profile of the group. I also mentor and coach colleagues within the organization globally.I excel in fostering a collaborative and agile work culture, mentoring engineers, and aligning cloud strategies with business goals.As a technical lead, my responsibilities involve designing competence programs and training packages for Cloud Technology domain, delivering workshops, boot camps and classroom training. Discussions with customers regarding competence development, gap analysis and customized learning solutions are also commonplace.Some notable achievements in my current role are: - Design and built cloud training environments for Ericsson customers and Ericsson employees globally.- Built and maintained the internal cloud competence program with global heads of learning. - Delivered key competence development workshops globally for internal workforce. - Successfully delivered cutting-edge training to a large telecom operator, involving multi vendor implementation of virtual applications running in a cloud infrastructure.

• Responsible in end-to-end Ericsson Packet Core design and integration (e.g. SGSN-MME, Ericsson Packet Gateway-SSR, EPG-M, Mobile Packet Backbone, PCRF, SASN) for any LTE commercial and trial setup in the Region.• Technical team leader in LTE - Packet core deployment in the Region. • Sub-leader of Region Middleast & Africa Virtual team IP Network(IPN) Subscriber Management• Responsible for planning, design and implementation of projects towards Etisalat (LTE, BRAS, IMS, IP Multimedia Telephony, IP Television, GPRS upgrades and Ericsson Multi Activation system).• Involve in LTE container trial system which we demo to ALL GCC operators here in the Region.• POC for GPRS (SGSN and GGSN) GSM, and Mobile Packet Backbone Network (Smart Edge routers, Juniper Router, F5 load balancer’s, Alpine and Summit L3 Switch, Steel Belted Radius, NTP Server, Terminal Server, DNS).• POC for the Ericsson Multi Activation system (EMA), Location Based Services (MPS, Reach-U 3PP products), Push mail System (EMO) & RBT MyCaller systems.

• Operation and Maintenance and first line troubleshooting of core Ericsson GPRS network and related elements such as CGSN 4.0, MIEP 3.0 SN, MPBN R4.0, Netscreen Firewall, Summit48 switches, Juniper Routers, Radius (Steel-belted), DNS BIND 9.• Planning and Network integrator for GPRS roaming solution between client in Orange Ivory Coast and France Telecom on the IP backbone elements.--GPRS related CSR and Trouble Ticket handling.• Planning and integration of Service Layer platforms (e.g. MMS, EMM/EMA) inside MPBN (Mobile Packet Backbone Network) equipment.

• Operation and Maintenance and first line troubleshooting of core GPRS network and related elements such as CGSN 4.0, MIEP 3.0 SN, MPBN R4.0, Netscreen Firewall, Summit48 switches, M7i Router, Radius Steel-belted, DNS BIND 9.• GPRS related CSR and Trouble Ticket handling.• Planning and integration of Service Layer platforms (e.g. MMS, ADC, MOIP, EMO) inside MPBN (Mobile Packet Backbone Network) equipment.• Training local staff in MCEL Mozambique how to operate GPRS system and MPBN equipment

• Management, Planning and configuration of Ethernet, TCP/IP, Cisco and Enterasys equipment, CSU/DSU, modems, routing protocols in relation to AT&T Corporate Location LAN's• Network Integration/troubleshooting of the IP/MPLS Core Data Network of AT&T.• 1st and 2nd level support for IP Data Network Operations.• Responsible not only for the restoration of system faults (which may be hardware or software in nature) but also for the isolation of the cause for preventive and maintenance purposes. This entails swift and precise identification and troubleshooting.• Provide project management and problem determination for fault reporting.• Provide Local Area Network and Wide Area Network connectivity for new and existing projects.• Perform Moves, Adds, Changes and Deletes on managed network elements.• Identify and resolve both physical and logical issues with Frame Relay, Private Line, ATM, ISDN, Ethernet, routing, device configuration and hardware configurations• Installation, testing, troubleshooting and validation of new components or entire sites.• Work with field technicians and project managers to ensure on-time delivery.