Bryan Kidd Email and Phone Number
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An accomplished Senior IT Professional with 30+ years of success providing IT and Cloud technology solutions to large enterprise organizations in both US and European markets. Strong business acumen to identify business requirements. Working across all functional teams and C-level executives to remove barriers and drive adoption of current and new software investments while orchestrating the digital transformation journey. Solid project management, presentation, and educational skills for successful deployments. Excitement comes from discovering impactful ways to increase efficiency, reduce cost and realize value. AREAS OF EXPERTISE· Cloud Computing· AI · Adoption & Renewal · Wireless· Digital Transformation· Troubleshooter & Problem Solver· Tech-Savvy – Smart Home· Enterprise Software Deployment · Relationship Management · Office 365· Microsoft Word· Microsoft Excel· Power Point· Power Automate· Azure· Customer Advocate · Superb Service Delivery · Highly Organized· Software as a Service (SAAS)
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Senior Technical Account ManagerKroll Apr 2022 - PresentWashington DcWe are focused on delivering and managing outstanding customer experiences with our Cyber managed services, from the initial onboarding of new customers to providing ongoing relationship management, product training, service response, and support. Serving as the primary point of contact for any issues regarding the service. -
Sr Personal Trainer (Sr Technical Account Manager)Cloudfit Software Sep 2021 - Jan 2022Washington Dc-Baltimore AreaCloudFit Software provides managed scenarios for core operational outcomes in both the public and private sectors. CloudFit’s managed scenario competency allows clients of any size to move fast. At the same time, CloudFit provides the core operational outcomes and integrates back with the customer’s existing operations team, whether insourced, outsourced, or in-between.CloudFit has a team of talented individuals who implement and manage the managed scenarios, custom applications, and operational outcomes for our customers. In some cases, customers want help to transform their development and operations teams to be more fluid, and we are happy to help those customers drive those desired outcomes. Our team of talented professionals can deliver on any operational outcome. We call these individuals "Personal Trainers" rather than "Consultants." In our view, consultants are great, but they are like nutrition professors who might lecture on nutrition theory. Personal Trainers master the knowledge of nutrition, exercise, human motivation, and they apply that knowledge to help their clients change their lives for the better. CloudFit Personal Trainers do not spew theory but rather have proven track records of driving measurable results supporting modern digital transformations. Our CloudFit Personal Trainers are passionate about using their knowledge and experience to help CloudFit’s customers achieve their dreams. Everything we do is aimed at helping the customer move faster and at higher quality towards their unique business goals. -
Technical Account ManagerShi International Corp. Mar 2021 - Aug 2021Washington, District Of Columbia, United StatesSHI is a leading provider of IT solutions, with a ridiculously helpful team focused on helping customers achieve superior business outcomes. Within SHI’s Cloud Solution practice, we provide solutions through our Cloud Solution Provider (CSP) and Managed Services Provider (MSP) programs.As an Azure Technical Account Manager, I work with a team of cloud Engineers and Account Executives and actively support SHI’s CSP and MSP customers on the Microsoft cloud to include the following:• on-demand technical support services for existing cloud services.• technical enablement; providing guidance on best practices and communicating changes for new or improved services within Azure.• proactive monitoring of cloud service availability and performance.• proactive automation and self-healing of resources.• strategic guidance on aligning technology to achieve positive business outcomes. -
Senior Technical Account ManagerMicrosoft Sep 2013 - Nov 2019District Of Columbia, United StatesOwned all aspects of the Premier Support relationship between Microsoft and seven enterprise customers in the HealthCare and Life Sciences vertical for three years and a Dedicated TAM for three years at GEICO.• Achieved over 100% of quota and 100% retention rate for all years, with service contracts of $3.6Million. • Managed day-to-day operational and launch activities, account maintenance, and on-boarding. Proactive service planning and delivery, periodic account audit, and report generation to internal stakeholders and customers while maintaining the highest level of service satisfaction, scoring "top box" for all years. 98.8% overall Net Promotor Score (2019).• Excellent problem-solving skills and escalation to resolution. Adaptable and flexible in many types of situations, issues, and environments.• Led IT Teams to successfully migrate to and adopt Microsoft Office 365 and Azure Cloud computing, reducing IT operating costs by 20%-30% and realized value. • Worked closely with all Account Teams and across all functional teams to provide exceptional service. Technical Account Manager (TAM) acts as a trusted business advisor to Microsoft's Premier Support customers, providing Premier Support Services aligned to the customer's priorities to maximize their Microsoft investment. The TAM is the only front-line customer-facing support role within the Services organization. The TAM is responsible for the overall growth, quality, and satisfaction of its support services relationship. -
Senior It Services ConsultantAll Covered (It Division Of Konica Minolta) May 2010 - Aug 2013District Of Columbia, Maryland, Virginia, United StatesRelationship and Sales Manager for 40 SMB's an IT Service portfolio of $2.4M. Generated and delivered Technology Business Plans and sales proposals for project work to include hardware, software, installation, and support to align with the customer's business objectives. • Ranked #1 Top Sales Producer in the East, first year.• Reduced outstanding AR by $100,000 while growing the portfolio by 20% YoY. • Managed production problem resolution and ensured customer satisfaction, 100% retention rate. -
It ConsultantArbor Research & Trading, Llc Jun 2009 - Jan 2010Fort Lauderdale, Florida, United StatesDeveloped and deployed IT systems for an entire financial trading floor, start to finish in under one month. • Designed an innovative workstation setup. Three other company locations adopted the configuration. • Installed a VoIP-based telephone system reducing monthly telco operating costs by 75%. -
President & CeoAnywhere Internet, Inc. Mar 2003 - Jan 2010Fort Lauderdale, Florida, United StatesCreated one of the first Wireless Internet Service Provider (WISP) businesses in South Florida, providing last-mile business-class wireless Internet and VoIP service, with 100% uptime even during severe weather. Sold established customer base to another WISP; the AnywhereInternet.com domain is for sale.
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Director Of Information TechnologyTotalemedical Jul 2007 - May 2009Fort Lauderdale, Florida, United StatesBuilt a scalable infrastructure by integrating business applications and automating forms processing to ensure compliance with Medicare and HIPAA guidelines supporting 120 users. • Established a state-of-the-art 24/7 Call Center enabling revenue growth by $9Million in under two years. • Deployed secure electronic signature, decreasing prescription turn-around time by 85%.
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Director Of Information TechnologyTurner Construction Company 1990 - 2000Dallas, Texas, United States• Managed $10M email migration project for over 5000 users nationwide.• Responsible for IT projects in the mid-Atlantic region.• Researched new software and installed servers at large construction sites. -
Earlier It Career:It Consultant 1985 - 2000Washington Dc-Baltimore AreaDesigned and deployed the first LAN/WAN for the Food and Drug Administration and implemented a LAN/WAN Email system with remote access, reducing the drug approval process time by 85%. The new LAN/WAN system also saved the agency ~ $10M as the mainframe was retired. Placed the first Palm Pilot into the Commissioners hand.Systems Administrator, U.S. Department of State, 1985 – 1987• System administrator for a WANG minicomputer.• Responsible for complete system backup for the financial operations branch.• Provided end-user support.Facility OPS Manager, U.S. Army Reserve, Pentagon, 1984 – 1985 Started a successful social webcam business (DualView).
Bryan Kidd Skills
Bryan Kidd Education Details
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Information Technology Management -
Computer Learning Center Of WashingtonComputer Operations
Frequently Asked Questions about Bryan Kidd
What company does Bryan Kidd work for?
Bryan Kidd works for Kroll
What is Bryan Kidd's role at the current company?
Bryan Kidd's current role is Vice President, Senior Technical Account Manager, Cyber Risk.
What is Bryan Kidd's email address?
Bryan Kidd's email address is bk****@****oft.com
What is Bryan Kidd's direct phone number?
Bryan Kidd's direct phone number is +195472*****
What schools did Bryan Kidd attend?
Bryan Kidd attended Virginia Commonwealth University, Computer Learning Center Of Washington.
What are some of Bryan Kidd's interests?
Bryan Kidd has interest in Outside The Box Thinking, Green Energy, Cutting Edge Technology.
What skills is Bryan Kidd known for?
Bryan Kidd has skills like It Management, It Operations, Itil, Integration, Cloud Computing, It Consulting, Technology Integration, Computers, It Strategy, Problem Solving, Voip, Disaster Recovery.
Who are Bryan Kidd's colleagues?
Bryan Kidd's colleagues are Shilpa Jana, Zhiming Liu, Gunjan Powar, Jeremy Murray, Oleg Bitman, Carolina Felix, Gene Kim, Cfa.
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Bryan Kidd
Lake Zurich, Il4yahoo.com, gbcmetals.com, netzero.net, aol.com3 +184724XXXXX
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