• Extensive communication and organizational skills, and Accomplished multiple tasks within establishedtimeframes.• Inventoried all parts, updated the available parts database, and adjusted stock accordingly.• Kept documentation and records accurate and up-to-date with the latest data to prevent errors inprocessing or delivery.• Developed and managed daily operating procedures for drivers and warehouse employees.• Evaluated supplies and product inventory to check for quality and quantity issues and returnedunacceptable materials to vendors.• Cleaned and maintained the warehouse in compliance with OSHA safety standards.• Completed timely and accurate daily logs to keep internal reporting accurate and track materialsmovements.• Redesigned warehouse layout to accommodate new equipment, maximize space utilization andoptimize processes.• Drove delivery Vehicle to deliver parts to Commercial customers, including the loading and unloadingparts.• Completed vehicle safety checks per Company policy and constantly operates the vehicle within safetyguidelines.• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

• Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.• Met with customers to discuss service needs and develop effective and practical solutions.• Followed up with customers during and after installations to verify satisfaction.• Set and administered department budgets for expenditures, materials, and labor.• Developed written plans and obtained customer consent to proceed.• Researched and corrected regular, advanced, and long-standing customer concerns to promotecompany loyalty.• Conferred with sales teams to schedule and price repair requirements for used and new equipment.• Presented different repair options to customers to help each person make appropriate choices.• Met all customer call guidelines including service levels, handling time, and productivity.

• In charge of and responsible for a 30,000 Liquid Propane storage facility and also maintained/drove a5200 gallon Tanker Bobtail Truck.• Provided high customer service through a friendly approach, giving strong professionalism and timelyassistance with customer transactions while being responsible for Burleson, Tx. Branch Office.• Reviewing, approving, and recording reports as required.• Inspecting and planning of new build-outs, remodeling, and conversions of propane and natural gasincluding sales and service to include but not limited to. Experience in natural and propane appliancerepair/installation including gas meter, regulator and fuel line sizing, and venting.• Trained employees on proper procedures/strategies while motivating employees to maximize companyproductivity.• Drive and deliver through the entire DFW metroplex while completing more than 150 miles per dayto serve all customers, residential & industrial, across DFW while choosing the best and most efficientroutes in the process of completing required on-time deliveries.• Operated heavy equipment and tools necessary while installing above and below-ground propane tanksand house lines then installing and also possibly converting appliances to operate on such said product.• Immediately addressed problems with customers to promote speedy resolution.• Comply with all Facility and corporate policies and procedures; ensuring adherence to all company,state, and federal protocols to reduce potential danger.

• Responsible for All compressed and liquefied gases while ordering when needed to be stored ordelivered lawfully and safely.• Responsible for a fleet of commercial trucks for safety and routine maintenance with also the use ofrequired PPE (Personal Protective Equipment)• Promote and comply with Cleburne Welding Safety Policies and Operating Procedures while addingpotential and new customers with professional services.• Drive Commercial Motor vehicles usually long distances, to transport and off-load compressed andliquefied industrial, and commercial gases to customers or to storage sites in a safe, timely, accurate,and courteous manner.• Report all accidents, possible injuries, safety issues, driving citations, and customer complaintsimmediately to their supervisor, including service interruptions.• Maintain awareness of all Federal, State, and Local regulations and consistently comply with theseregulations. Report suspected Regulatory violations or offenses to his/her appropriate manager.• Complete and submit reports as required by the DOT and/or company policy while performing pre &post-trip inspections to identify any maintenance action that may be required and acts appropriately ifaction is needed.• Operate all equipment per company and/or manufacturer guidelines to maximize equipment life cycleand minimize maintenance costs.• Drove company trucks to deliver liquefied and packaged gasses including hard goods to customers'places of business.• Promptly delivering to most of Fort Worth's Hospitals and doctors' offices, including commercial andindustrial bases obtaining a signature on receipt for pickup or delivery.• Loads and unloads industrial company trucks while collecting empty cylinders or rejected or unsoldmerchandise and returning products to companies yard to be dispersed properly.• Supervised and trained all new drivers and other duties as assigned. Managed discrepancies in thedocumentation for incoming shipments.