Bryan Lamb Email & Phone Number

Auburn, Ny

Provide comprehensive IT support to Cayuga County. Responsibilities include, 24x7x365 support to the Cayuga County Sheriff's Dept Road Patrol, 911 Center and County Correction Facility. Hardware and software support from Desktop to Patrol Cars and everywhere in between. Software and activities include: Microsoft Office, New World Systems Computer Aided Dispatch software, Tracs Law Enforcement software, Blackcreek Jail Management software, Web Visitation software, Active Directory support, Server Management, VMWare support, Spiceworks, WASP Asset Management software, New software implementations and upgrades, software training, extensive end user remote support, and just about anything else that needs to be done!

Rochester, New York Area

Lead a Deskside Support team of eight technicians at Bausch & Lomb with locations in NY, NJ and California. Responsible for all 400+ laptops and desktop in Bausch & Lomb corporate locations as well as supporting a remote sales force across the US. The team provided support for Microsoft Windows operating systems, Microsoft Office Suite, McAfee antivirus, Salesforce.com and various web applications.

Rochester, New York Area

A continuation from ABS as Entre took over the contract. I moved into a team lead position and was responsible for a 12 person team across NY State at all NYSEG and RGE locations.

Contractor providing primary Deskside support level services. Hardware and software support for 200+ pc/printer devices across 4 NYSEG territories.