Bryan Lay Email & Phone Number

Toronto, ON, CA

Toronto, Canada Area

Toronto, Canada Area

• Became a point of contact for some of the applications that our group is responsible for
• Conducted requirements gathering sessions with the Capital Markets Finance group for building an application for their regulatory reporting requirements
• Documented and provided monthly updates to the management team in ongoing projects and enhancements for the current fiscal year.
• Worked with our production support group (CMRI) to troubleshoot any issues with applications used by our… Show more
• Worked with our production support group (CMRI) to troubleshoot any issues with applications used by our business partners to minimize any downtime impact.
• Provided leadership in coordinating several groups involved in the bi annual disaster recovery exercise

Toronto, Canada Area

• Supporting vendor applications in use by the Capital Markets Compliance group.
• Gathered requirements from business users in implementing enhanced monitoring for Capital Markets Compliance group in their electronic communications
• Provided monthly updates to the business users in ongoing projects and enhancements for the current fiscal year.
• Coordinated with the vendor in implementing enhancements and investigating any application issues experienced by the business to minimize… Show more
• Coordinated with the vendor in implementing enhancements and investigating any application issues experienced by the business to minimize down time.
• Provided leadership in the UAT process for new or enhanced applications that were being deployed to users.

Toronto, Canada Area

• Analyze current reporting process and provides solutions for more timely and efficient delivery of financial reporting data for the Corporate Finance Group, Personal and Commercial Finance Group and Technology and.
• Review current business intelligence tools being implemented and provides alternative solutions for a better user friendly reporting environment
• Established an efficient process in order to decrease the turnaround time of key deliverables to the… Show more
• Established an efficient process in order to decrease the turnaround time of key deliverables to the business partners.
• Acts as key resource person in providing technical and business knowledge in the implementation of new projects being proposed
• Designed the database flow (MS Visio) and created test scripts for the current Training and Vacation Application system being used by the Finance Shared Services group

Toronto, Canada Area

• Analyze and identify behavioral trends to provide recommendations for each segment’s business / marketing plans and customer experience development
• Collaborate with different groups within the Personal & Commercial Banking group to collect significant sources of data for use in analyzing and measuring key metrics
• Ensuring the accuracy of raw data being collected in order to extrapolate relevant insights into current trends and behaviour of all commercial customer groups
• … Show more
• Produce a monthly report showing the different key performance indicators of commercial banking and distributed to the different commercial banking stakeholders Show less

Toronto, Canada Area

• Develop and maintain analytic and campaign development / measurement requirements as initiated by either the integrated sales and marketing team or the lines of business.
• Managing data extracts from our customer marketing database for CRM marketing programs, strategic analysis and other analysis for used in various decision making initiatives
• Prepare and present program and performance results to various internal and external groups.
• Produce and monitor marketing… Show more
• Produce and monitor marketing campaigns for groups such as Market Research and Sales & Service groups. Show less