Responsible for solution and account management for Western I.T. Group line of products and services, with an emphasis on messaging and strategy to bring value to our customers.

Bryan has more than 25 years experience in Information Technology. For much of this time, he has had the opportunity to follow his passion for Digital Marketing and has managed the development and launch of hundreds of online websites and campaigns. Bryan is dedicated to managing client’s expectations to ensure that their projects are delivered on time and on budget. He prides himself on producing not just excellent work, but happy customers.

Dedicated to managing client’s expectations to ensure that their projects are delivered on time and on budget. He prides himself on producing not just excellent work, but happy customers.

Currently in development as an IT consulting company specializing in:1. Planning services - As your virtual Chief Information Office (vCIO) 2. Project Implementation - We'll work directly with your technology service providers3. Custom training - We'll develop and deliver a training course, with on-gong support and follow-up4. Managed IT Services - Direct support in addition to our 24x7 service deskRe-banding, summer 2017: A lifestyle & social media blog that highlights our development story launching soon!

-Prospect and grow new client base, while maintaining the existing client base.-Assist clients to define innovative IT solutions to their business challenges.-Leverage internal and vendor/partner resources, programs and tools to optimize customer value and maximize closing ratios-Communicate and continuously reinforce the TUC value proposition and how it relates to customers’ IT needs.-Ensure sales process and activities are tracked and up-to-date in TUC’s CRM system.

New BusinessNew Project ManagerEmotional RockAccount Management of Past and New Customers

-Development and execution of Customer and IT support processes. -Customer support of the PerspecSys products and services, including pre and post sales activities.-Partner support of the PerspecSys products and services. -Work in conjunction with QA to replicate and isolate product issues and defects as reported by customers and partners, for further review by Engineering teams. -Work with engineering teams to develop and provide product updates and fixes to address and resolve customer requirements. -Work in conjunction with the IT Manager to provide management and support of internal systems and services, including application servers, phone systems, and related technologies.

Network InfrastructureServer MaintenancePC SupportApplication SupportFile ServersBuilding SecurityMobile technology (Blackberry, BES)Office Systems (Copiers, Printers, Scanners)