Bryan Low Email & Phone Number

Kota Kinabalu

Kota Kinabalu

oWork with Reservation Department to ensure that the appropriate rates, promotions,packages and inventory on all distribution channels including, Internet and Extranet.o To ensure that the hotel has full control of how and what is marketed and distributed onthe Internet.o Review of web booking online content (room and rate descriptions) to ensure accuracyand written in accordance to the Corporate standards and informs Reservation Manager totake appropriate action where necessary.o Ensures that hotel is actively participating, recommended online distribution partnerwebsites and builds/maintains a good relationship with local contacts from the approved3rd party websites.o Monthly and quarterly review of online distribution partners production and developpromotional.Overall responsibilities include technical work, customer service, and financialmanagement, administrative, operational and other responsibilities.o Maintaining current systems setup and planning for future systems upgrade,maintaining inventories, conducting on-site training to promote efficientoperations and answer questions to avoid or resolve systems-related problems.o Involve with conferring with programmers, application experts and computeroperators in order to exchange information and resolve problems regarding dailyoperation of various applications systems, report generation, systemenhancements, system failures and related issues.o Responsible for WAN/LAN infrastructure and property management systems.o Maintain both properties system (Opera, Material Control, Micros 3700, SunSystem, Call Accounting, PABX Alcatel system.o Maintain and implemented policy and procedure for the IT Department.o Perform routine system setups as may be required for software and applications.o Ensure the physical and logical security of IT system.o Audit all computers in search of un-authorized programs and improper setup.

Overall responsibilities include technical work, customer service, and financial management, administrative, operational and other responsibilities.Maintaining current systems setup and planning for future systems upgrade,maintaining inventories, conducting on-site training to promote efficient operations and answer questions to avoid or resolve systems-related problems.Involve with conferring with programmers, application experts and computer operators in order to exchange information and resolve problems regarding daily operation of various applications systems, report generation, system enhancements, system failures and related issues.Responsible for WAN/LAN infrastructure and property management systems.Maintain both properties system (Opera, Material Control, Micros 3700, Sun System, Call Accounting, PABX Alcatel system.Maintain and implemented policy and procedure for the IT Department.Perform routine system setups as may be required for software and applications.Ensure the physical and logical security of IT system.Audit all computers in search of un-authorized programs and improper setup.

o Maintain Unix SCO 5 Server running Micros Application (F&B System) o Manage all outlets network devices, RCC ( Remote Cluster Controller) and NETCC (Network Cluster Controller) o Manage all 50 outlets F&B Operation terminals and printer which contains 543 hardware items o Handling all terminal and network cabling inventory o Handling daily back procedures o Provide support to front-end operation and backend administration for Genting Micros F&B POS System, Awana Transight F&B POS System, Vapos Retail POS System, XN Retail POS System and Expert POS SPA System. o Implemented contingency documentations for all POS server applications o Plan, coordinate and setup POS hardware for new outlet. Implement new requirements on the system configurations and menu items o Troubleshoot, research, diagnose, document and resolve technical issues for all POS software and hardware.

IS Assistant, Hyatt Regency Kinabalu, Sabah – July 2005 to July 2006IS Assistant Manager, Hyatt Regency Kinabalu – promoted on August 2006Network configuration and management experience using Windows Win2k, XP,Win 2000 & 2003 Server.Windows configuration (Domain Controller, Active Directory, Outlook, Network printer, User Management, Local FTP, Network Drive) Router configuration (Firewall, Domain Blocking, Wireless Access, IP forwarding)Computer & Network setup experience.Computer & Network LAN /WAN trouble shooting skills, resolving technical problems with ISP.Ensures that all system software and hardwares runs in perfect condition to avoid potential outage.Manage the Micros 9700 system in all the food and beverage outlets to ensure the system runs continuously.Lead assistant in the implementation of Orisoft Human Management software which is installed in a multiple businesses.Maintained the Biobase System; a finger print optical scanning terminal to replace employee punch cards.Maintained Lotus Note 7.1 server.Manage the Server Room and reorganise IT Department to the standards.

Maintained company hardware and software this includes Windows NT/Server,IFCA and PC Anywhere.Installed and ensured connectivity of all networking setup in the company (i.eCabling , LAN and WAN)Supported all users with regards to IT issues.

Nasce Level 2

NSNS.us - Senior Network Specialist/Engineer

Nasce Level 1

NANS.us - Networking Associate Network Specialist

Computer Information System