Bryan Lundgren Email and Phone Number

Lead Technician 3/15 to 10/18 Managing Technicians Primary Point of contact for ten to twenty technicians. Primary liaison between home office and the in field staff. Primary Manager for all infield equipment with technician staff. Primary communicator for technicians in field between other technicians, office personal and management. Built team to up to and maintained a ten dollar plus sales upgrade average and greater for eight months by technician staff. Assistant Lead Technician (7/14 to 3/15) Secondary Contact for forty plus technicians for all aspects between infield staff and home office management. Technician Trainer (2/14 to 7/14) Train new employees how to sell security systems and to upgrade customers within home. Train new employees how to install all equipment associated with and for installing a home security system. Technician (4/13 to 2/14) Present and sell Home Security System and Components. Provide Security Recommendations to customer Install Security System Mount Panel Run Power wire and telephone Wire Program panel and sensors Setup Customer Multimedia Device for Security Management and Interaction Setup Mobile night Vision High Definition Cameras for wire and wireless use. Train customers how to use security systems and associated equipment. Collect Payment and Complete Written Contract with Customers On-Site Manage inventory equipment.

Manager of Subcontractor Ensure inspection work is assigned and Review Questions or concerns of Subcontractors Train New Inspectors  MCS Vender Management Manager of Multiple Inspectors in the field.

 Vocational and High School Level KeyTrain Computer System Administrator

Follow the Teachers curriculum High School Level

System Network Administrator- Responsible for 25+ Servers, 400+ PC’s, Networking Cabling - Installed and maintained all servers as Site Administrator I- Maintain system security through password management and Qualys Guard Security Audits- Responsible for ensuring constant communication between our site and external and internal customers- Install and Maintain Telephony Equipment- Added new telephones to the site.- Installed telephone switch- Maintained sites 3 Avaya PBX’s (installing a 4th PBX)- Maintained 350+ Avaya Telephones- Purchasing Coordinator for Information Technology- Ordering and Processing the IT Departments Operational Needs- Purchase Coordinator for Site Wide Telephony and Computer Equipment- Responsible for receiving and shipping all IT and Telephony Equipment- Responsible for Invoice and Contractual Management - Provided on-call support- Primary On-call Specialist one out of every 5 Weeks- Back up On-call Specialist 24/7 365- Performed special projects as directed - PCI Audit Control- Researched Business needs and application for proposed Blackberry acquisition- Developed new System Monitoring Protocols - Installed New Business On-Site Call Center

AS400 System Administrator - Developed Operational Protocols and Checklists - Daily Monitoring of System Operations Including connectivity to remote customer sites- Initiated IPL Activities- Maintained User level System Security- Monitored/Initiate Daily Back Up - Trained replacement technician- Main Point of Contact for Customer Problem Solving- Provided on-call support during nights & weekends - On-call Specialist in regards to daily AS400 Operations- Assisted in relocating IT center to new site location- During relocation I was in charge of moving the AS400- Single 5 terabit system mainframe - Five DASDI Towers- System Server- Back up tape Systems- Optical Disk Backup SystemI Series Contractual Manager - Acted as liaison between Certegy and IBM