Operation Engineer - Apac & Mea
CurrentBusiness Support on Promotions, Revenue growth, KPI Setting, Sales and reportsInstallation, configuration and monitoring of VAS Application Products aboveSupport of MSS/MGW E1 connectivity, hardware and applicationsInfra management of Linux Servers, Storages (EMC & NetApp) to network endProject Management, testing (UAT) and change process managementIncidents & Change Management, PCR’s, MOP’s, RCA’s preparation and tickets trackingTracking and preparation of daily/weekly management KPI’s and reports.Troubleshooting on platform/products/networking/telecom/databaseClient Point of contact for product & platform supportPoint of Contact for Project, Business, Technical and Client for all ProjectsAttending all meetings to create link between technical and business TeamsOS Standardization and Monthly Assets AuditingEnd of Life hardware's unmounting for disposal