Bryan Mitbo Email & Phone Number

As an Inside Sales Representative at a leading DTG (Direct-to-Garment) printer manufacturer, my role was pivotal in driving revenue and client satisfaction. I actively engaged with prospective customers via phone, email, and online channels, providing them with expert guidance on our DTG printer solutions. I conducted product demonstrations, addressed inquiries, and offered tailored solutions to meet individual customer needs. Additionally, I managed customer accounts, nurtured relationships, and consistently met sales targets.In addition to sales, I provided as-needed customer service, resolving issues promptly to ensure client satisfaction. I also contributed to content development and hosting, sharing valuable resources and information with our clientele. Moreover, I offered technical support and training, ensuring our customers were equipped with the knowledge and skills to maximize the benefits of our DTG printer solutions. My multifaceted role contributed significantly to expanding our market reach and establishing our DTG printer solutions as the preferred choice among clients.

In my role as a Short-Term Disability Claims Administrator, I managed and processed short-term disability claims for employees. This encompassed comprehensive claims processing, meticulous documentation review, and effective communication with claimants, HR departments, and healthcare providers. I made informed decisions regarding claim approvals, oversaw benefit payments, and maintained records in compliance with regulations. Additionally, I generated reports to track claim trends and ensured adherence to relevant laws. I also managed appeals and disputes, providing compassionate customer service to claimants. My role was pivotal in ensuring efficient claims management while supporting individuals during challenging times.

My role was pivotal in not only training internal staff but also in providing comprehensive instruction to new customers. Leading a team of technical trainers, I oversaw the development and delivery of training programs geared towards equipping both our internal workforce and external customers with the necessary skills to operate and maintain DTG printers effectively. This multifaceted responsibility involved staying current with evolving DTG printer technologies, tailoring training to accommodate varying learning needs, managing training schedules, and continuously evaluating the performance of the training team. By prioritizing customer education, I ensured that our clients received top-notch support, fostering their success with our DTG printing solutions.

Santa Ana, California

Conveyor belt sushi chef. Fast paced environment, precise preparation, clean and organized environment.

Orange, California

Small vynil print shop. The owner handled the customers and payment, I handled the rest. Cramped, hectic work environment. Long, fast paced days, constantly moving and on my feet. I was responsible for: Formating, Printing, Maintenance, Inventory, Prep, Packaging and Shipping.