Mitch Mitchell
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Mitch Mitchell Email & Phone Number

Principal Customer Success Manager at OneTrust; Fellow of Information Privacy (FIP) with the IAPP; GRC Auditor with OCEG, Corporate Strategic Solutions Consultant; Passionate Enterprise Customer Success Leader at OneTrust
Location: Snellville, Georgia, United States 14 work roles 1 school
1 work email found @onetrust.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Role
Principal Customer Success Manager at OneTrust; Fellow of Information Privacy (FIP) with the IAPP; GRC Auditor with OCEG, Corporate Strategic Solutions Consultant; Passionate Enterprise Customer Success Leader
Location
Snellville, Georgia, United States

Who is Mitch Mitchell? Overview

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Quick answer

Mitch Mitchell is listed as Principal Customer Success Manager at OneTrust; Fellow of Information Privacy (FIP) with the IAPP; GRC Auditor with OCEG, Corporate Strategic Solutions Consultant; Passionate Enterprise Customer Success Leader at OneTrust, based in Snellville, Georgia, United States. AeroLeads shows a work email signal at onetrust.com and a matched LinkedIn profile for Mitch Mitchell.

Mitch Mitchell previously worked as Principal Customer Success Manager at Onetrust and Senior Customer Success Manager at Onetrust. Mitch Mitchell holds Ba, Biology (Biomedical Concentration) from Covenant College.

Company email context

Email format at OneTrust

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{first_initial}{last}@onetrust.com
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Profile bio

About Mitch Mitchell

A charismatic leader and professional customer success manager working as a Technical Account Manager. Motivated to drive business growth by partnering with customers and colleagues alike, challenging them to achieve their desired outcomes. Inexhaustible self-starter, inspirational team builder, creative communicator, and passionate company-culture warrior.-Effective at developing healthy, positive work environments and maturing team morale.-Adept at building strong rapport and loyalty with key decision-makers at any level. -Consultative, solution-based approaches focused on customer success and growth. -A consistent top performer in both team and solo environments. -Extremely efficient at both learning and teaching complex products or systems. -Confident at public speaking, product presentation, and networking.

Listed skills include Leadership, Customer Experience, Presentation Skills, B2C, and 46 others.

Current workplace

Mitch Mitchell's current company

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OneTrust
Onetrust
Principal Customer Success Manager at OneTrust; Fellow of Information Privacy (FIP) with the IAPP; GRC Auditor with OCEG, Corporate Strategic Solutions Consultant; Passionate Enterprise Customer Success Leader
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14 roles

Mitch Mitchell work experience

A career timeline built from the work history available for this profile.

Principal Customer Success Manager

Current

Atlanta, Georgia, US

Over the last few years, I've managed a strategic portfolio of 10-25 Fortune 100/500 accounts, driving revenue retention and expansion with an ARR range of $5M-$11M. In this role, I serve as a trusted advisor, guiding customers from implementation to renewal, ensuring they maximize their investment in OneTrust. During this time, I generated more than $4.6M.

Oct 2024 - Present

Senior Customer Success Manager

Current

Atlanta, Georgia, US

Over the last two years, I've managed a book of business of 10-25 Fortune 100/500 accounts averaging a total of $5M-$10M ARR. In that time, I generated more than $2.8M in ARR expansion. 2023 Gross ARR: 97%, Net ARR: 166%.My Mission is to...Relationship Management: Establish relationships with senior executive sponsors to become a strategic and trusted.

Apr 2023 - Present

Technical Account Manager / Customer Success Manager

Atlanta, Georgia, US

Oct 2020 - Apr 2023

Customer Account Specialist

Part-time account management, collections, customer service, and office administration for Atlanta Sprinkler Inspection, LLCIn my time there, I collected over $2M in unpaid revenue, implemented efficiency changes to reporting and filing systems, and furthered the business through workplace and workforce management.

Apr 2020 - Oct 2020

Enterprise Customer Success Manager

Los Gatos, California, US

  • As a Customer Success Manager for our Enterprise accounts, I was responsible for creating and maintaining successful partnerships with UserTesting's largest and most strategic customers and ensuring they realized.
  • Managed the end-to-end customer experience from platform adoption to engagement to retention, and served as the voice of the customer inside UserTesting.
  • Nurtured and expanded relationships with end-users and stakeholders through responsive, value-adding communications.
  • Developed and implemented tailored strategies to ensure our product was utilized in a way that met our customers' objectives.
  • Developed, lead, and delivered effective C-level presentations and Business Reviews.
  • Owned customer health; delivered effective engagement programs and playbooks.
Oct 2019 - Dec 2019

Manager, Customer Success Team

Auburn, California, US

I entered this role to help create a Customer Success Team from scratch with a goal to maximize gross and net revenue retention. Interviewed and trained all Customer Success and Onboarding new hires. Recruited and cultivated a team of highly talented Customer Success Managers, training and assisting them to manage their books of business while managing my.

Jan 2018 - Aug 2019

Support Manager

Auburn, California, US

Hired, managed, and developed a Support Team to provide an industry-leading customer experience in Finance Technology. Assisted in day to day operations management of service delivery. Developed internal and external training materials, programs, and content. Helped restructure support team, workflow, and escalation process, increasing customer.

Jul 2017 - Jan 2018

Customer Success Coach

Auburn, California, US

A Riskalyze Coach was an entry-level position in which a team of half-a-dozen coaches jointly shared a book of business of a few-thousand customers with lower average ARR. While much of the communication with these customers was low-touch or tech-touch, Coaches were directly responsible for both proactive and reactive customer engagement and retention.

Nov 2016 - Jul 2017

Clinical Partner Ii

Atlanta, Georgia, US

Provided care to patients in and Intensive Care setting, demonstrated competency with treatments, procedures and equipment appropriate to the patient and clinical staff’s needs, and hospital policy.Worked as a Nurse Aide and Clinical Technician in ICU, CVICU, and MSICU settings.

Aug 2013 - Nov 2016

Patient Care Technician Ii

Atlanta, Georgia, US

Provided care to patients in and Intensive Care setting, demonstrated competency with treatments, procedures and equipment appropriate to the patient and clinical staff’s needs, and hospital policy.Worked as a Nurse Aide, Unit Secretary, and trainer in Med-Surge and ICU settings.Patient Care, Customer Service, IT Support, Secretary, Administrative.

Aug 2012 - Aug 2013

High School Math And Science Teacher

Algebra, Trigonometry, Biology, Chemistry, Physics, Anatomy/Physiology, Economics, Statistics, Philosophy.

Aug 2011 - May 2013

Actor / Singer

Self Employed

Formal voice training in Choral, Barbershop (lead), Oprah (Tenor), Broadway, Blues, Jazz and Gospel. Amateur metal and pop punk. Plays I have worked in include "To Kill a Mockingbird" "The Crucible" "Macbeth" "The Complete Works of William Shakespeare Abridged" "The Potting Shed" "Mainstream" "An Inspector Calls" "Copenhagen" "A Streetcar Named Desire".

Aug 2000 - Jan 2012

Technical Director, Stage Manager

Covenant Theatre

Set Design and Construction, Sound and Light Design, Prop DesignManaged and oversaw all non-acting tasks of production for eight full shows. Managed and organized a crew of 5-30 volunteers.Organized, inventoried, and stored hundreds of props, set-pieces, furniture, raw-materials, and power-tools.Instructed volunteers in all skills and safety.

Aug 2008 - May 2010

Pool Manager

Managed the work and schedules of co-workers at a single pool including the organization and delegation of daily tasks.Created a positive environment and daily ensured the safety of all patrons by enforcing pool rules, maintaining pool facility and equipment, and explaining safety precautions.Maintained all governmental and city regulation paperwork.

May 2003 - Aug 2009
1 education record

Mitch Mitchell education

  • Covenant College
    Covenant College
    Biology (Biomedical Concentration)
FAQ

Frequently asked questions about Mitch Mitchell

Quick answers generated from the profile data available on this page.

What company does Mitch Mitchell work for?

Mitch Mitchell works for OneTrust.

What is Mitch Mitchell's role at OneTrust?

Mitch Mitchell is listed as Principal Customer Success Manager at OneTrust; Fellow of Information Privacy (FIP) with the IAPP; GRC Auditor with OCEG, Corporate Strategic Solutions Consultant; Passionate Enterprise Customer Success Leader at OneTrust.

What is Mitch Mitchell's email address?

AeroLeads has found 1 work email signal at @onetrust.com for Mitch Mitchell at OneTrust.

Where is Mitch Mitchell based?

Mitch Mitchell is based in Snellville, Georgia, United States while working with OneTrust.

What companies has Mitch Mitchell worked for?

Mitch Mitchell has worked for Onetrust, Atlanta Sprinkler Inspection, Usertesting, Riskalyze, and Piedmont Atlanta Hospital.

How can I contact Mitch Mitchell?

You can use AeroLeads to view verified contact signals for Mitch Mitchell at OneTrust, including work email, phone, and LinkedIn data when available.

What schools did Mitch Mitchell attend?

Mitch Mitchell holds Ba, Biology (Biomedical Concentration) from Covenant College.

What skills is Mitch Mitchell known for?

Mitch Mitchell is listed with skills including Leadership, Customer Experience, Presentation Skills, B2C, Team Building, Public Speaking, Kpi Implementation, and Salesforce.Com.

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