Customer-centric Professional Services leader with demonstrated success in analyzing big data, drawing insights and creating end-to-end solutions and plans that drive value for the customer and exceed revenue and retention goals. Accomplished at leading cross-functional programs and teams to execute multi-layered plans that deliver exceptional results.Expert at creating business processes and workflows—from the ground up—that drive efficiency and scale growth. Adept at solving complex problems with impactful solutions. Skilled relationship builder, collaborator and communicator with C-level executives, colleagues, partners and customers.