• Provided consulting services for Data Center companies ranging from Enterprise customers to Colocation facilities.• Perform reviews of operational engineering processes and procedures, with a focus on eliminating risk and increasing efficiency. • Provide insight into the latest industry trends regarding electrical and mechanical infrastructure, Data Center Design, and operational best practices. • Developed business reports detailing Data Center industries in developing geographical locations including existing competition, local suppliers, available workforce, connectivity, expected CAGR, regulatory challenges, and other KPIs.

• Managed AWS partner colocations in South America and North America, as well as providing support for EMEA and APAC teams.• Involved with the planning, design, risk assessment, selection, and implementation of new Data Center deployments spanning North America, South America, EMEA, and APAC. • Presented Quarterly Business Reviews to Partner colocation C- level executives, vice presidents, and directors.• Developed, managed, and drove projects spanning multiple teams, Data Center locations, and geographies; to include coordinating with Procurement, Legal, Security, Operations, Engineering, Safety, Networking teams, as well as external partners. • Built and maintained mutually beneficial relationships with global vendors and colocation providers, in order to consistently raise the bar and meet the operational needs of our customers.

• Managed AWS partner colocations in South America and North America, as well as providing support for EMEA and APAC teams.• Preformed in depth Single-Point-of-Failure assessment of AWS partners Data Center colocations in order to develop and manage mitigation and remediation plans to ensure 100% up-time for customers. • Performed periodic on site assessments and audits of operations, electrical, and mechanical systems.• Managed unplanned operational issues/outages and assisted in performing root cause analysis; as well as managing planned outages related to site expansion, equipment upgrades, and Single-Point-of-Failure remediations. • Acted as the technical subject matter expert regarding electrical and mechanical Data Center Infrastructure, equipment operations, preventative maintenance standards, and process improvement.

• Managed the day to day operation of enterprise Data Centers, ensuring a safe and secure working environment while providing maximum up-time for customers.• Developed, managed, and drove multiple projects spanning multiple teams, Data Center locations, and geographies; while identifying potential roadblocks, coordinating with the necessary stakeholders, and ensuring successful delivery of the project(s). • Identified potential areas of risk in Data Center design and operation, documented them extensively, developed scalable solutions, and coordinated with multiple teams to implement these solutions on a global scale. • Lead the local engineering team, provided scheduling, guidance, and training, as well as contributing to the local interview and hiring process for the region. • Developed training programs that enabled personnel from various teams to cross-train and successfully transition to the operations engineering team.• Acted as a subject matter expert supporting Data Center operation technicians regarding troubleshooting faults that interfere with the proper operation of data center critical infrastructure, including (but not limited to) HVAC, electrical equipment, controls, etc.• Made necessary adjustments to the Data Center environment via BMS control systems, as well as monitoring the status of electrical equipment via EPMS/SCADA systems.

• Provided critical cooling for customers in Data Centers, server rooms, IDF rooms and other critical environments.• Troubleshoot faults that interfere with the proper operation of Data Center critical infrastructure, including (but not limited to) HVAC, electrical equipment, controls, etc. • Installed and maintained networking / communication equipment to optimize HVAC equipment energy efficiency and prevent premature failures.• Maintain and upgrade critical system equipment with a specific focus on server room and data center cooling, specializing in Leibert, Stulz and APC; including (but not limited to) CRAC/CRAH units, cooling towers, variable frequency drives, heat pumps, rooftop units, fan coil units, variable air volume (VAV) units, power inverted (PIU) units, APC in-row units, infrared humidifiers, ultrasonic humidifiers, variable refrigeration flow systems (VRV) and self-contained water cooled (SWUD) units.• Built mutually beneficial relations with the customers, to ensure their needs are being met.

• Provided critical cooling for customers in Data Centers, server rooms, IDF rooms and other critical/commercial environments.• Troubleshoot faults that interfere with the proper operation of data center critical infrastructure, including but not limited HVAC, electrical equipment, controls, etc. • Installed and maintained networking / communication equipment to optimize HVAC equipment energy efficiency and prevent premature failures.• Maintain / troubleshoot / repair critical commercial HVAC equipment, including (but not limited to) CRAC/CRAH units, cooling towers, variable frequency drives, heat pumps, rooftop units, fan coil units, variable air volume (VAV) units, power inverted (PIU) units, APC in-row units, infrared humidifiers, ultrasonic humidifiers, variable refrigeration flow systems (VRV) and self-contained water cooled (SWUD) units.• Built mutually beneficial relations with the customers, to ensure their needs are being met.