Bryan Murphy Email & Phone Number

Seattle, WA, US

Seattle, Washington, United States

• Founder and working to create books and a blog. www.authorbdmurphycom.
• Published 'Pandemic Hacker', 'Deal Hunter', and 'Sydney and Watson' under the pen name B.D. Murphy.
• Completed Google Cybersecurity Certification and Agile project management.

Texas, United States

* Developed charity auction management system using L.A.M.P. – Linux, Apache, MySQL, PHP. Included ability to pre-swipe credit cards for fast final checkout. Onsite IT support during auction events.* Instantiated self-hosted gaming servers for kids to play in safe environments. Including Mumble voice, Minecraft, Half-Life, Ark Survival Evolved/Ascended.

Greater Seattle Area

• Initial product manager in three groups tasked with building the product team while defining the initial product.
• Performed customer research to develop a new AWS high-availability incident management system.
• Researched and defined a new internally developed time and attendance system to pay Amazon hourly employees.
• Launched a revamped online return center (customer-facing workflow) with a new visual design language, resulting in a 36% improvement in workflow completion.
• Launched the mobile online return center in 11 countries across IOS, Android, and browsers simultaneously. Customers in Asia adopted the capability with over 35% of customers using the new version within 2 weeks.
• Reduced average time to refund customers by 13%, from 6 days to 5.2 worldwide.

Austin, Texas Area

• Development director for precision product line represents 850 thousand desktops, over $1B in revenue, and over $100M in margin dollars to the business.
• Managed 75 engineers covering development, storage, acoustics, and component qualification.
• Mentored junior engineers designing PCBs for high frequency while minimizing emissions.
• Transitioned development of workstations from in-house to Asian ODM over two product cycles.
• The team produced patent submissions 50% above the goal for 2009.
• Final approver of Engineering Change Order (ECO) for client products ensuring customer problems never returned.

San Diego

• Budget authority for a team of 45 people in San Diego & Hayward CA; direct leadership for BIOS, software, electrical, mechanical, validation, systems engineering, configuration management, document control, technical.
• Executive sponsor for two European accounts with multi-year projects that represent over $35 million in revenue.
• Architect for Linux-based software installation process for factory software installation. Reduced system configuration time by 25% and manual labor by 30%; also used by customers for field updates of Internet.
• Supported sales and customers to deliver new strategic business for Kontron, including on-site customer visits with the sales account team.
• Created a new product family of high-availability rack mount servers in 9 months from inception to production release.
• Reduced custom product development timeline from 20 weeks to 8 weeks (mechanical); design to prototype reduced to 8 weeks from 12 weeks (electrical).

Greater San Diego Area

• Managed definition and development, pilot production, and transfer to an Asian volume production site for storage products.

• Product owner maintaining production of notebook products during high volume production in all Dell production facilities.

San Antonio, Texas Area

• Developed single board computer to control fuel injectors used to test engine oil for major oil companies. Completed PCBA layout, firmware development, and user testing.

Mba, Business Administration, 3.78 / 4.0

Activities and Societies: Delta Mu Delta National Honor SocietyEvening student while working at Dell. GPA 3.78/4.0

Bsee, Electical Engineering, 3.40 / 4.0