Bryan Murphy Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Washington, United States

• Founder and working to create books and a blog. www.authorbdmurphycom. • Published 'Pandemic Hacker', 'Deal Hunter', and 'Sydney and Watson' under the pen name B.D. Murphy. • Completed Google Cybersecurity Certification and Agile project management.

Texas, United States

* Developed charity auction management system using L.A.M.P. – Linux, Apache, MySQL, PHP. Included ability to pre-swipe credit cards for fast final checkout. Onsite IT support during auction events.* Instantiated self-hosted gaming servers for kids to play in safe environments. Including Mumble voice, Minecraft, Half-Life, Ark Survival Evolved/Ascended, Emperion Galactic Survival.* Supported high school robotics team with basic debugging training with Wi-Fi, power systems, and startup checkout.* Installed home automation system using Wi-Fi, Zigbee, and Z-Wave IoT devices. * Set up and maintain a home network with multiple subnets for home automation, guests, and phones.* IT support for private school library enabling wireless tools for checkout, inventory management, and student support.https://github.com/bdmurphy73

Greater Seattle Area

• Initial product manager in three groups tasked with building the product team while defining the initial product.• Performed customer research to develop a new AWS high-availability incident management system.• Researched and defined a new internally developed time and attendance system to pay Amazon hourly employees. • Launched a revamped online return center (customer-facing workflow) with a new visual design language, resulting in a 36% improvement in workflow completion.• Launched the mobile online return center in 11 countries across IOS, Android, and browsers simultaneously. Customers in Asia adopted the capability with over 35% of customers using the new version within 2 weeks.• Reduced average time to refund customers by 13%, from 6 days to 5.2 worldwide.• Launched Australia's first Amazon internal time and attendance system to support the Amazon retail launch.• Senior Manager for product and program management functions supporting returns for all new businesses at Amazon.

Austin, Texas Area

• Development director for precision product line represents 850 thousand desktops, over $1B in revenue, and over $100M in margin dollars to the business.• Managed 75 engineers covering development, storage, acoustics, and component qualification.• Mentored junior engineers designing PCBs for high frequency while minimizing emissions.• Transitioned development of workstations from in-house to Asian ODM over two product cycles.• The team produced patent submissions 50% above the goal for 2009.• Final approver of Engineering Change Order (ECO) for client products ensuring customer problems never returned.• Directed six product development teams, qualification of hard disk drives for Dell client products.• Launched the first business-class ultra-portable notebook (E4200), using an SSD as the primary storage device. Also, developed Dell's first business class 13-inch notebook (E4300). • Managed weekly executive review of project status for notebook and desktop projects. Produced agenda, managed meetings, and provided weekly minutes and actions.• Two years as North American business continuity or disaster recovery lead for engineering.• Part of Dell's lessons learned management to ensure customer and development issues didn’t exist in new projects.• Managed notebook cost reduction team that achieved $650M in savings in one year against a target of $500M.

San Diego

• Budget authority for a team of 45 people in San Diego & Hayward CA; direct leadership for BIOS, software, electrical, mechanical, validation, systems engineering, configuration management, document control, technical support, sustaining engineering, and customer service. • Executive sponsor for two European accounts with multi-year projects that represent over $35 million in revenue.• Architect for Linux-based software installation process for factory software installation. Reduced system configuration time by 25% and manual labor by 30%; also used by customers for field updates of Internet phone/kiosk system.• Supported sales and customers to deliver new strategic business for Kontron, including on-site customer visits with the sales account team.• Created a new product family of high-availability rack mount servers in 9 months from inception to production release.• Reduced custom product development timeline from 20 weeks to 8 weeks (mechanical); design to prototype reduced to 8 weeks from 12 weeks (electrical).• Restructured engineering organization to meet new corporate strategic direction including new core processes, new minimum job requirements, new job descriptions, and new tools for engineering development.

Greater San Diego Area

• Managed definition and development, pilot production, and transfer to an Asian volume production site for storage products.

• Product owner maintaining production of notebook products during high volume production in all Dell production facilities.

San Antonio, Texas Area

• Developed single board computer to control fuel injectors used to test engine oil for major oil companies. Completed PCBA layout, firmware development, and user testing.

Mba, Business Administration, 3.78 / 4.0

Activities and Societies: Delta Mu Delta National Honor SocietyEvening student while working at Dell. GPA 3.78/4.0

Bsee, Electical Engineering, 3.40 / 4.0