Manager, Solutions Engineering
Current• Lead the Solutions Engineers who support the sales and account management teams through articulation of technology and product positioning to technical, business and clinical users. • Oversee the talent management of the Solutions Engineering team. Including conduct performance reviews, provide performance feedback, mentoring/coaching. In addition, support the development of team members.• Develop and deliver technical product / service demonstrations and deliver software training sessions in support of Account Executive and Account Management customer goals• Represent the product to customers and at field events such as conferences, seminars, trade shows and user group conferences• Coordinate with internal stakeholders (e.g. Customer Group, Product Management, Marketing) to create presentations and customer education materials to support sales process and activities.• Serve as Surescripts technical and product resource in the early stages of customer integrations.