Bryan Nelson Email & Phone Number

I’m a strategic, accomplished, high-performing professional with leadership acumen and seasoned experience in operations, risk management, SaaS, team-member training, and customer service. I have strength and expertise in leading effective operations through leveraging business intelligence, process reengineering, change management, Agile approach, and high performance team-building skills. I possess strong interpersonal and focused management abilities that improve efficiencies, foster ideation, facilitate growth, and contribute to bottom-line results.My career contributions include leading initiatives as a Director of Business Operations at a global business providing SaaS solutions for tax compliance and regulatory reporting where I actively participated as part of a team effort to drive company profit from $1M+ annually to $7M+ through partnering with directors in South/North America, Europe, and the Middle East to rebuild and re-price professional services.In addition, I championed the successful integration of complex operational structures from 15+ global and domestic company acquisitions with adherence to established SOPs, processes, best practices, and timelines.I have advanced expertise in cultivating and building key external/internal relationships while engaging in high-level negotiations with decision-makers and stakeholders to reach mutually beneficial agreements.My professional history includes the strong ability to support or implement new software and technical tools for the organization to improve service delivery, engagement, and the experience.

Listed skills include Customer Service, Microsoft Office, Team Building, Event Planning, and 21 others.

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  University Of Minnesota Duluth

  Philosophy; Minor: Mathematics