• Designing, writing and editing compliance training courses for a broad range of financial institutions in the UK and Ireland. The courses provide training in such topics as anti-money laundering legislation, anti-bribery and corruption legislation, data protection legislation, information security and fraud awareness. • Collaborating with subject matter experts to update existing courses and develop new ones. • Collaborating with clients to develop bespoke compliance training courses. • Developing policies and procedures and quality control measures to ensure consistently high standards of writing and accessible design. • Reviewing courses to update existing material and create new material. • Writing and editing questions to ensure that a course’s learning objectives are thoroughly tested. • Testing programmed courses prior to User Acceptance Testing to ensure they meet defined standards. • Providing guidance and feedback to junior members of the instructional design team. • Attending industry conferences and training.

• Copy-edited and proofread a number of college essays and theses. • Provided short-story writers and screenwriters with a full editing service from substantive line-editing to copy-editing and proofreading.

• Edited Spellbound: Senior Infants, a spelling book for Senior Infants pupils. Managed the budgetfor the project, commissioned the artwork and proofread the final manuscript.• Undertook picture research for the Folens Philips New Irish Primary Atlas and the history books It’s About Time: 4th Class, It’s About Time: 5th Class and It’s About Time: 6th Class.• Six-month short-term contract.

• Wrote and edited abstracts (150-word synopses) of articles on a wide range of topics. This required excellent writing and editing skills and the ability to relay and condense complex ideas.• Monitored the quality of teleworkers’ abstracts.• Played a large part in managing the department’s workflow by allocating, distributing and tracking the work of the department’s twelve teleworkers. • Trained new writers and provided them with ongoing feedback.