Bryan Petersen

Bryan Petersen Email and Phone Number

Global Program Manager, VeRO and eBay Community @ eBay Inc
Midvale, UT, US
Bryan Petersen's Location
Midvale, Utah, United States, United States
Bryan Petersen's Contact Details

Bryan Petersen work email

Bryan Petersen personal email

n/a
About Bryan Petersen

Highly dedicated, quality-driven professional with over 15 years of leadership experience in trust and safety management in fast-paced environments worldwide. Comprehensive understanding of the skills needed to lead operations, implement new policies and initiatives on a global-scale. Specialized knowledge of fraud and infringement risk mitigation. Extensive experience and expertise in training, supervising, and motivating successful teams of personnel. Recognized for excellent communication and interpersonal skills at all levels and an outgoing, professional demeanor. Proficient in an array of software programs, including MS Office. Adaptable and patient under pressure, prioritizing as needed. Fast-learner, and efficient problem-solver, with the ability to apply new concepts and practices with ease in a global operational setting.

Bryan Petersen's Current Company Details
eBay Inc

Ebay Inc

View
Global Program Manager, VeRO and eBay Community
Midvale, UT, US
Website:
ebayinc.com
Employees:
16677
Bryan Petersen Work Experience Details
  • Ebay Inc
    Global Program Manager, Vero And Ebay Community
    Ebay Inc
    Midvale, Ut, Us
  • Ebay Inc
    Global Program Manager, Vero & Ebay Community
    Ebay Inc Nov 2010 - Present
    Greater Salt Lake City Area
    Highlights: Program leader of eBay's gold standard Verified Right's Owner Program (VeRO) Reduced buyer reported counterfeits by 80% over the last five years and implemented operational efficiencies to reduced cost of operations by $5M annually. Implemented eBay’s first machine learning model identifying fraudulent activity and counterfeit concerns.-Lead a team of highly specialized personnel to drive strategy and leverage insights and input from the Trusted Member program, eBay’s “Report this Item” process, and the Verified Rights Owner (VeRO) program to enhance anti-counterfeit detection and enforcement.-Manage and negotiate contracts with third-party vendors-Leverage eBay’s industry-leading infrastructure for identity, verification, risk modeling, and policy rules deployment to create business strategies that optimally combine on-site web-flows, back-end detection, automated and manual reviews, and restrictions and consequences. -Drive product change – from concept to implementation, including discovery, design specification and project requirements, defining and executing a plan, stakeholder updates, making priority decisions, and measuring success.-Support eBay Trust strategy that solves for the customer experience, business growth, and risk management, across eBay Buyer Protection, defect reduction, loss reduction, and anti-fraud and anti-counterfeit measures.-Engage, inspire and coordinate training of 150+ investigators across the globePartner with eBay’s legal and communications teams to create and communicate clear and concise policies-Advise and act as a key witness in IP litigation cases and PR escalations.
  • Ebay
    Team Leader, Seller Risk Management
    Ebay Oct 2009 - Oct 2010
    Draper, Ut
  • Ebay
    Policy Specialist
    Ebay Aug 2006 - Sep 2009
    Draper, Ut
  • Utah State Courts
    Judge'S Clerk - 3Rd District Court
    Utah State Courts May 1999 - Jun 2006
    Greater Salt Lake City Area

Bryan Petersen Skills

Policy E Commerce Analytics Fraud Data Analysis Risk Management Call Center Negotiation Customer Service Business Analysis Project Planning Team Leadership Enforcement Process Improvement Leadership Call Centers Management Microsoft Office Microsoft Excel Microsoft Word Sql Program Management Product Management Anti Counterfeiting Business Process Improvement Strategy Project Management Research Qualitative Research

Bryan Petersen Education Details

Frequently Asked Questions about Bryan Petersen

What company does Bryan Petersen work for?

Bryan Petersen works for Ebay Inc

What is Bryan Petersen's role at the current company?

Bryan Petersen's current role is Global Program Manager, VeRO and eBay Community.

What is Bryan Petersen's email address?

Bryan Petersen's email address is bs****@****bay.com

What schools did Bryan Petersen attend?

Bryan Petersen attended Salt Lake Community College, University Of Utah.

What skills is Bryan Petersen known for?

Bryan Petersen has skills like Policy, E Commerce, Analytics, Fraud, Data Analysis, Risk Management, Call Center, Negotiation, Customer Service, Business Analysis, Project Planning, Team Leadership.

Who are Bryan Petersen's colleagues?

Bryan Petersen's colleagues are Uytgg Hjhjh, Douglas Sandivar, Gianluca Petti, Enrico Monteiro, William Smith, Dheeraj Ludhani, Eva Nestorova.

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