Highlights: Program leader of eBay's gold standard Verified Right's Owner Program (VeRO) Reduced buyer reported counterfeits by 80% over the last five years and implemented operational efficiencies to reduced cost of operations by $5M annually. Implemented eBay’s first machine learning model identifying fraudulent activity and counterfeit concerns.-Lead a team of highly specialized personnel to drive strategy and leverage insights and input from the Trusted Member program, eBay’s “Report this Item” process, and the Verified Rights Owner (VeRO) program to enhance anti-counterfeit detection and enforcement.-Manage and negotiate contracts with third-party vendors-Leverage eBay’s industry-leading infrastructure for identity, verification, risk modeling, and policy rules deployment to create business strategies that optimally combine on-site web-flows, back-end detection, automated and manual reviews, and restrictions and consequences. -Drive product change – from concept to implementation, including discovery, design specification and project requirements, defining and executing a plan, stakeholder updates, making priority decisions, and measuring success.-Support eBay Trust strategy that solves for the customer experience, business growth, and risk management, across eBay Buyer Protection, defect reduction, loss reduction, and anti-fraud and anti-counterfeit measures.-Engage, inspire and coordinate training of 150+ investigators across the globePartner with eBay’s legal and communications teams to create and communicate clear and concise policies-Advise and act as a key witness in IP litigation cases and PR escalations.