Bryan Polanco Email & Phone Number

Stamford, Ct, Us

Stamford, Connecticut, United States

Philadelphia, Pennsylvania, United States

● Submit and monitor CRM requests through completion.● Analyze customer data to identify trends, customer segmentation, profiles, and otherinsights● Create and implement strategies to improve customer engagement, loyalty andretention● Analyze the effectiveness of strategies and campaigns● Monitor customer feedback and generate reports● Develop processes and procedures to ensure data accuracy● Collaborate with other departments to ensure customer requirements are being met● Partner with the brand team to ensure communications are in line with strategy.● Work with the CRM team as well as other teams to QCcampaigns and confirm details are correct.● Assist other CRM specialists with the day to day responsibilities.

St Petersburg, Florida, United States

- Conceptualized and executed marketing campaigns for trade shows. - Spearheaded email marketing campaigns, informing 200+ business accounts about new product offerings. - Created content for Instagram and LinkedIn, driving brand engagement and awareness. - Worked with owners to overhaul Shopify website in critical meetings leading to a successful website. - Implemented a web-based project management tool (Trello), leading to increased project clarity, efficient project timelines and action planning, leading to improved organizational efficiency. - Orchestrated day-to-day operations, coordinating production line setup, vendor, and inventory management, increasing operational efficiency.

New York, New York, United States

- Reviewed construction needs for company owned new apartment remodels, renovations, common spaces, roof and exterior construction. - Provided project management for over 500 multi-family units, including property and liability insurance inspections, compliance corrections, report drafting and submission.- Communication liaison with tenants; including issue management of tenant complaints, legal notices, rent demands and evictions.