Investigation Officer
CurrentSingapore Customs Apr 2006 – PresentInvestigation Officer (Minor Offence Investigation Section) Jan 2020 – Present - Investigate violations of the Customs Act, analyse evidence and recommend appropriate actions to be taken against offenders.- Evaluate appeals on customs offences, make final determinations and provide comprehensive responses to offenders within stipulated timeframes.- Oversee appeal submissions prepared by the section to ensure proposed actions are appropriate and responses to offenders are in accordance with internal policies.- Responsible for leading a team of five officers – assign duties, training, supervise work performance, provide guidance on resolution of complex issues, and ensure cases are processed within stipulated timeframes and all service standards are met.Investigation Officer (General Investigation Section) Feb 2018 – Dec 2020 - Manage duty office line to provide first responder assistance and advice to Customs enforcement teams, SPF and ICA on handling cases in relation to the smuggling of contraband goods.- Investigate arrest cases in collaboration with Customs enforcement teams, SPF and ICA, analyse evidence, interview witnesses and serve charges on offenders.- Prepare investigation files for Customs prosecution team and present evidence in court.Sea Checkpoints Officer Dec 2014 – Jan 2018Corporate Communications Executive Feb 2012 – Nov 2014 Intelligence Operations Analyst Apr 2006 – Jan 2012
