Business Analyst And Default Asset Management
Mclean, Va, Us
•Developed, documented, and communicated system requirements for the implementation of business solutions. Created conceptual, functional, and technical design specifications.•Managed Enterprise Cash Customer Setup Mailbox, answered emails, provided quick and responsive system access issues, and provided remedies.•Identified business and functional requirements and led the collection, analysis, documentation, and coordination of those requirements. Created and terminated relationships of CTOS, Warehouse Lenders, Sub-Servicers, Document Custodians, TPTS, and new and/or existing Seller / Servicers.•Managed individual's access to Freddie Mac's systems, including SharePoint, provided passwords, resets, and regulated access to Guarantor Roles, and SMO Roles, along with access to Selling, Servicing, Document Custodian, and Test Environment Roles.•Trained Team members and new hires for Third Party Foreclosure procedures and guidelines.•Adhered to production standards and ensured minimal audit findings for processed loans.•Participated in quarterly QAT testing environments for implementation of technology improvements and provided feedback on noted bugs or issues.•Redesigned Default Asset Recovery (DAR) business rules for Third Party By-Pass project, saving $5M in potential DAR losses.